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6.1
Product Warranty
◆
We do not issue product warranties.
◆
A user registration guide is attached to the product. Please follow the instructions
and complete the user registration on the top page of our website. Once registered,
we will start the warranty. Please note that without registration, we may not be
able to guarantee the product.
The warranty period for quality problems caused by operation
according to the instruction manual is 3 years from the date of
purchase.
6.2
after-sales service
◆
If you're not feeling well, check first...
Please read the section "5. If you think the product is malfunctioning, please read "5.
◆
Still, if you're not feeling well...
Please contact the distributor, Kanomax Japan K.K. (see last page), or the
distributor where you purchased the product.
◆
Repairs under warranty are...
If the failure is caused by our manufacturing, circuit components, or materials, we
will repair it free of charge.
◆
Repairs after the warranty period has expired are...
If the function and accuracy can be maintained by repair, we will repair it at your
request for a fee.
◆
Retention period for repair parts...
Repair parts will be held for a minimum of 5 years after discontinuation of production.
This is the period during which the parts are available for repair. For details, please
contact the distributor, Japan Kanomax Co.
6. Product Warranty and After-Sales Service
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