12. Warranty and After-sales Service
47
After Service
Whenever the PRODUCT is malfunctioning, please check with “Troubleshooting” to find possible cause first.
Repair parts are retained for a minimum period of five (5) years after production cessation of the PRODUCT.
This storage period of repair parts is considered as the period during which KANOMAX can provide repair
service.
For more information, please contact your sales representative. When you make a call, please have the following
information of your PRODUCT at hand:
(1)
PRODUCT name;
(2)
Model number;
(3)
Serial number;
(4)
Probe number;
(5)
Description of Symptom, and;
(6)
Date of purchase
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