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6.  FaQ

Q:

 Do all Target hard drives have to be the same capacity? Same Brand?

a:

 If you select Disk copy or Brief copy, the Target hard drives must have the same capacity as the 

Master hard drive. The hard drive brand is not important but capacity must be identical.

Q: 

Can I clone a smaller capacity Master drive to larger capacity Target drives?

a:

 Yes, use Resize copy to clone a smaller capacity Master to larger capacity Targets. However, all 

Targets drives must be the same size (i.e. you can clone a 20GB Master to five 100GB Targets using 

Resize copy).

Q:

 Can I clone to Targets of various brands simultaneously?

a: 

Yes, the machine is able to clone hard drives of different brands as long as they are the same 

capacity.

Q:

 Can drives with different RPM speeds be cloned together?

a: 

Yes, the duplicator can adjust to hard drives with different RPMs.

Q: 

How does the duplicator handle multiple partitions on the Master drive?

a: 

The machine will auto-detect how many partitions in the source hard drive and then copy it, but 

you are unable to select a specific partition to copy.

Q:

 How does the duplicator handle multiple partitions of varying formats on the Master drive?

a:

 The machine will analyze the File System of the Master drive before it begins cloning.  

Q: 

Can the duplicator clone operating systems such as UNIX and OS/2?

a:

 Yes, use the  Disk copy operation to copy any operating system.

Q: 

Can the duplicator defragment a partition?

a:

 No, this must be done directly by the operating system of your PC.

Q: 

Can the Duplicator copy Encrypted HDD’s?

a: 

The Kanguru Clone is able to copy a limited number of encrypted HDD types through Disk copy.

FAQ

Содержание kclone-5hd-twr

Страница 1: ...Kanguru Clone Tower Duplicator User Manual Copyright 2015 All Rights Reserved Model no KCLONE 5HD TWR KCLONE 11HD TWR...

Страница 2: ...o revise or update its products software or documentation without obligation to notify any individual or entity Export Law Compliance Regardless of any disclosure made to Kanguru Solutions pertaining...

Страница 3: ...3 Menu Diagram 12 2 2 Duplication Modes 13 2 2 1 Brief 13 2 2 2 Resize 13 2 2 3 Disk 13 2 3 Defining Copy and or Compare Functionality 14 2 3 1 Set Copy Functionality 14 2 3 2 Set Compare Functionalit...

Страница 4: ...11 CMD Time Out 23 4 12 Tran Size 23 4 13 Device Info 23 4 14 System Info 24 4 15 Total Copy Count 24 4 16 Set to Default 24 4 17 Update Firmware 25 4 18 Burn In 26 5 Error Code List 27 6 FAQ 28 7 Tro...

Страница 5: ...A hard drives Master Target drives can be different capacities brands and models Tool free installation 3 5 SATA drives can be connected to the duplicator without the need for trays cabling or adapter...

Страница 6: ...manual Registration form Additional 2 5 to 3 5 SATA cartridge adapters sold separately Please call 1 888 526 4878 1 2 Specifications General LCD Screen 20 x 2 Characters back lit LCD Input Device 4 P...

Страница 7: ...1 3 Parts and Functions Front View LCD Display Input Buttons Source Drive Bay Target Drive Bays Power button Rear View Exhaust fans VoltageAdjustment Switch Power Cable Connection Parts and Functions...

Страница 8: ...ne bays with the SATA connectors facing down and into the duplicator 2 5 SATA drives must be inserted into the 2 5 to 3 5 adapter cartridge first Afterwards the cartridge can be inserted into the any...

Страница 9: ...e menu system is fast responsive and easy to navigate This means fewer key presses are needed to achieve a desired action The menu system is controlled by 4 push buttons located to the right of the LC...

Страница 10: ...Incorrect power will cause faulty operation It is highly recommended that you use a UPS uninterruptible power supply with the Kanguru Clone The Kanguru Clone supplies power to all drives during a clo...

Страница 11: ...duplicator will start in this menu by default BRIEF COPY 0 PASS 0 FAIL Press the UP or DOWN button to navigate through the different operations within the Main menu Press the ENT button to execute an...

Страница 12: ...RESIZE DISK VERIFY ERASE SETUP SET COPY SET COMPARE BRIEF IMMEDIATE HDD WIPE SKIP READ ERROR NO CAP CHECK HPA CHECK DCO CHECK BTN SOUND SHOW EXE TIME CMD TIMEOUT TRAN SIZE SET WRITE PAT DEVICE INFO S...

Страница 13: ...ode is the fastest copy mode it supports the following file systems FAT FAT32 exFAT NTFS EXT2 EXT3 EXT4 HFS Note If the Master drive is not formatted in a supported file system then the duplicator wil...

Страница 14: ...n menu press the UP or DOWN button to navigate to the SETUP option 2 Press the ENT button to enter the Setup menu 3 Press the UP or DOWN button to navigate to the SET COPY option The SET COPY option i...

Страница 15: ...r disabled When SET COMPARE has been enabled the word COMPARE will be displayed next to each duplication mode in the Main menu DISK COMPARE 0 PASS 0 FAIL Note When you disable the SET COMPARE option t...

Страница 16: ...r rate Copy or Compare in progress completed Number of targets Data remaining WARNING Do not remove any drives while duplication is in process If you want to stop the duplication process press the ESC...

Страница 17: ...e Verify process The following screen will be displayed during verification VERIFY T 5 68M 0 65 248G Percentage verified Remaining data Data verification rate Number of Target drives 3 Once the verifi...

Страница 18: ...ives 1 From the Main menu press the UP or DOWN button to navigate to the ERASE function ERASE 0 PASS 0 FAIL Note If you have configured the HDD WIPE option under the Setup menu then the ERASE function...

Страница 19: ...change this setting Compare disabled default BRIEF RESIZE and DISK modes will not perform the Compare operation Compare enabled BRIEF RESIZE and DISK modes will perform a Compare operation Note You c...

Страница 20: ...able the HDD WIPE option the system will ask you to configure the number of Wipe Cycles The Wipe operation can be run from 1 to 999 times consecutively 7x Wipe Cycles complies with the American DOD 52...

Страница 21: ...rocess is performed the system will check the capacity between the Master and Target hard drive s to determine whether the capacity is the same If the capacity is different the process will be cancell...

Страница 22: ...ully 4 9 Button Sound The BTN SOUND option allows you to enable or disable the audible tone that accompanies every button press Press the ENT button to change this option Button sounds are enabled def...

Страница 23: ...ize settings can be set to 128KB 256KB 512KB 1MB 2MB 4MB 8MB and 16MB The default value is set to the largest available option for your model 4 13 Device Info DEVICE INFO allows you to view informatio...

Страница 24: ...UP or DOWN button to navigate to the TOTAL COPY COUNT function 2 Press the ENT button to view the copy counts Total Pass 00000114 Total Bad 00000006 3 Press the any button to exit to the Setup menu 4...

Страница 25: ...he UP or DOWN button to navigate to UPDATE FIRMWARE SETUP UPDATE FIRMWARE 6 Press the ENT button The system will check the Source drive for a firmware update SETUP CHECKING TARGETS 7 Once the system h...

Страница 26: ...SC button to confirm your selection and return to the Setup menu 5 From the Setup menu press the ESC button to return to the Main menu 6 Press the UP or DOWN button to navigate to the mode that you wa...

Страница 27: ...me information to help you understand any problems that occur during duplication Error Code Problem 11 No Error A ATA command interface CRC error B Check target speed error C Compare error D Device co...

Страница 28: ...Q Can drives with different RPM speeds be cloned together A Yes the duplicator can adjust to hard drives with different RPMs Q How does the duplicator handle multiple partitions on the Master drive A...

Страница 29: ...and that the bay door is completely closed The hard drive jumpers are not set in the correct position Make sure that all the hard drive jumpers are set to the Master or Cable Select position The hard...

Страница 30: ...com RMA Procedure All Duplicators being serviced must be packed in the ORIGINAL PACKAGING If you do not have your original packaging you can purchase replacement packaging for 25 00 from Kanguru s Te...

Страница 31: ...gal terms and conditions available at www kanguru com Please review and agree before use Thank you Kanguru Solutions 1360 Main Street Millis MA 02054 www kanguru com 01 22 15 v2 0 2015 Kanguru Solutio...

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