TECHNICAL DESCRIPTION
MULTICAL
®
41
5512-313 GB/01.2010/Rev. C1
41
14
Trouble Shooting
MULTICAL
®
41 is constructed with a view to fast and simple installation as well as long-term, reliable operation at
the water consumers.
Should you, however, experience an operating problem with the meter, the error detection table below might help
you clarify the possible cause.
If the meter needs to be repaired, we recommend that only battery and communication modules are replaced.
Alternatively, the entire meter must be replaced.
Major repairs can only be made in our factory.
Before you send in the meter for repair, we ask you kindly to go through below error detection table to help clarify
the possible cause of the problem:
Symptom
Possible cause
Suggested corrections
No display function (blankt display)
No power supply
Replace the battery or check the
mains supply. Is there 3.6 VDC on the
terminals 60(+) and 61(-)?
Read “info” on the display Check the error indicated by the info
code (see section 7.4)
If “info” = 000
⇒
Check that the flow direction
corresponds with the arrow on the
flow sensor
No accumulation of volume (m
3
) etc.
If “info” = 016
⇒
There is air in the flow sensor. Release
air from the system and check the
meter once more
No accumulation of volume (m
3
)
The flow sensor angle is
incorrect
Check that the flow direction
corresponds with the arrow on the
flow sensor