10
Trouble Shooting
Emergencies
Possible cause
Prevention/ Solution
Gas leaking from
cracked/cut/burned hose
Damaged hose
Turn off gas at LP tank, if hoes is cut or
cracked, replace hose.See LP tank lead test
and connection regulator to the LP tank
Gas leaking from LP tank
Mechanical failure due to resting or
mishandling
Turn off LP tank valve
Gas leaking from LP tank
valve
.Failure or tank valve from mishandling or
mechanical failure
Turn off LP tank valve. Return LP tank to gas
supplier
Gas leaking between LP tank
and regulator connection
Improper installation, connection not tight,
failure of rubber seal
Turn off LP tank valve, remove regulator from
cylinder and visually inspect rubber seal for
damage, see LP tank test and connection
regulator to the LP tank
Fire coming through control
panel
Fire in burner tube section of burner due to
partial blockage
Turn off control knobs and LP tank valve. After
fire is out and grill is cold, remove burner and
inspect for spider nests or rust. see natural
hazard and cleaning the burner assembly
pages.
Troubleshooting: Problem
Possible cause
Prevention/ Solution
Grease fire or continuous
excessive flames above
cooking surface
Too much grease buildup in burner area
Turn off LP Tank. Leave lid open to allow
flames to die down. After cooling, clean food
particles and excess grease from inside firebox
area, grease cup/pan/tray, and other surfaces
Burner will not light using
ignitor
Gas issues
1.Trying to light wrong burner
2. Burner not engaged with control valve
3. Obstruction in burner
4.No gas flow
5.Vapor lock at coupling nut to LPtank
6. Coupling nut ad LP tank valve not fully
connected.
1. See instructions on control panel and
section in the Use and Care.
2. Make sure valve are positioned inside of
burner tubes.
3. Ensure burner tubes are not obstructed
with spider webs or other matted, see
cleaning section of use and care
4.Make sure LP tank is not empty. If LP tank is
not empty, refer to
“
sudden drop in gas flow.
5.Turn off knobs and disconnect coupling nut
from LP tank. Reconnect and retry.
6. Turn the coupling nut approximately
one-half to three-quarters
