2
4
Condition
Possible causes/solution
*
The rollers and the backrest pad
make frictional sound.
*
Motor sound is clearly hearable
during operation.
*
Loud sound is given when tapping
and kneading massage is performed.
*
This is the sound produced by mechanical structure
instead of failure of internal components.
*
This may occur during normal operation.
*
Massage is suddenly stopped
and the massage rollers return
to their original position.
*
The preset auto-timing has been reached.
*
In order to avoid the massage armchair from causing
accident due to overheat, TAMI is equipped with
overheat reboot protection equipment.
*
If TAMI stops and fails to restart as a result of overheat,
turn off the main power switch for at least 30 minutes in
order to prevent TAMI from suddenly starting after
components are cooled down.
*
The [
] button was pressed accidentally.
*
The remote controller does
not work.
*
Check the power plug and ensure that it is
indeed plugged into the socket.
*
Check whether the lines on the back of TAMI
are properly connected.
*
Confirm the main power switch is turned on.
*
The power cord and plug are
excessively hot.
*
Stop using immediately and contact the
servicecentre.
*
The massage stops in the
process.
*
Turn off the main switch on the back of the
armchair and turn on 5 seconds later. If the
same problem is occurred again, please turn
off the main switch, unplug the power cord and
contact the service centre.
Troubleshooting
