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Troubleshooting
When the activating push-button is pressed, there is no
response from the K-Phone ET401 Emergency Speakerphone
(i.e. no dial tone is heard, the visual indicator doesn’t light).
1.
Check the connections to the microphone, speaker, LED, and
button (N.O. contacts)
2.
Check that there is a “live” telephone line connected, and that it
meets the minimum line requirements (see page 5). If there is
no telephone line voltage in the elevator car, check for line
voltage in the machine room and verify the connection.
When the K-Phone ET401 Emergency Speakerphone is
activated, dial tone is heard, but no emergency telephone
number is dialed.
1.
Verify that the emergency telephone numbers have been
programmed (see page 14).
The K-Phone ET401 Emergency Speakerphone shuts off while
dialing or in the middle of conversation, or cycles on and off.
1.
Check that the Timer Minutes is set long enough to allow for the
conversation (see page 15). The called party can extend this
timer in five minute increments when they hear a “beep” on the
line.
2.
If the speaker volume is set too high, there may not be enough
power on the telephone line to support it. Reduce the volume
and retest.
The K-Phone ET401 Emergency Speakerphone stays on after
the called party hangs up.
1.
Check to see if the telephone line supplies a disconnect (CPC)
signal. If this signal is not present on the line, it will shut off
automatically by the built in timer (see Timer Minutes on page
15).
The K-Phone ET401 Emergency Speakerphone false activates
and calls out when the elevator moves, when doors open/close,
when floor buttons are pushed, etc.
1.
The K-Phone ET401 Emergency Speakerphone must be
installed on properly shielded and grounded wires (see Wiring
on page 5).
For Technical Support call
1-800-993-9399 or (860) 489-9399
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