40
XV-N510B/XV-N512S/GNT0055-001A/English
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Troubleshooting
Power
Power does not come on.
\
Power plug is not inserted securely. Plug in securely.
Operation
“REGION CODE ERROR!” is shown on the TV screen.
\
Region code of the inserted disc does not match the player.
Check the region code of the disc printed on the disc jacket.
Operation is not possible.
\
Microcomputer malfunction due to lightning or static electricity.
Turn off the power and unplug the power cord, then connect
the power cord again.
\
Moisture condensation caused by a sudden change of
temperature or humidity. Turn off the power, then turn it on a
few hours later.
\
The disc does not allow the operation, or an unplayable disc is
inserted. Check and replace the disc (see page 2).
[LOCK] is displayed on the display window and the disc tray
does not open.
\
When you press
0
while pressing down
7
on the player in
standby mode, the tray lock function is activated. The disc tray
cannot be opened or closed in this status. To release this
status, press
0
while pressing down
7
on the player in
standby mode.
TV cannot be operated with the remote control unit.
\
Set the manufacturer code correctly according to your TV (see
page 10).
\
Set the TV - DVD switch on the remote control to “TV.”
Setting cannot be changed in the [LANGUAGE] preference
display.
\
Stop playback and change the setting in the [LANGUAGE]
preference display.
The audio language and subtitle cannot be changed.
\
Only one language is recorded on the disc currently being
played back.
\
The disc being played back does not accept the AUDIO - fs/
Rate button and SUBTITLE button operation. Change the
subtitle using [SUBTITLE] in the [LANGUAGE] preference
display (see page 33).
No subtitle is displayed.
\
No subtitle is recorded on the disc currently being played
back.
\
[OFF] is selected in [SUBTITLE] in the [LANGUAGE]
preference display. Select the desired language in
[SUBTITLE] (see page 33).
\
Subtitle may not be displayed correctly during A-B repeat
playback.
Picture
Picture is noisy.
\
The player is connected to a VCR directly and the copyguard
function is activated. Connect the player so that the picture
signal flows directly to the TV.
\
With some discs, the picture may be blurred when [PICTURE
SOURCE] is set to [FILM] or [AUTO]. Set [PICTURE
SOURCE] to [VIDEO (NORMAL)] or [VIDEO (ACTIVE)].
Correct picture cannot be obtained.
\
Connect only one type of cable to the jack(s) you want to use
on this player, either the VIDEO jack, S-VIDEO jack or
COMPONENT VIDEO OUT jacks. (Note that you can connect
cables to the VIDEO jack and COMPONENT VIDEO OUT
jacks at the same time.) If an S-VIDEO cable is connected to
the S-VIDEO jack, the player is set to the S-VIDEO output
mode automatically.
No picture is displayed on the TV screen or the screen is
blurred or divided into two parts.
\
The player is in the progressive scanning mode though it is
connected to a TV via the VIDEO or S-VIDEO jack. Set the
VIDEO SIGNAL SELECTOR on the rear panel to “480i,” or set
it to “REMOTE” and make the Progressive scanning mode
inactive by using the VFP - PROGRESSIVE SCAN button
(see page 6).
Audio
DVD VIDEO disc playback sound level is lower than TV
broadcast sound level.
\
Set the [D.RANGE CONTROL] preference to [TV MODE] (see
page 34).
Analog audio output is distorted.
\
Set the [OUTPUT LEVEL] preference to [LOW] (see page 34).
[MULTI CH] is shown in the display window when playing
back a DVD AUDIO disc.
\
The track is prohibited from down-mixing to 2-channel stereo
audio. Listen in multichannel surround audio (see page 34).
MP3/WMA
No sound comes out.
\
MP3/WMA disc is recorded with the “packet writing (UDF file).”
It cannot be played.
Files (tracks) are not played in the recorded order.
\
This player plays the files in the alphabetic order. So, the
playback order can vary.
WMA files cannot be played back.
\
The file is copy protected.
\
The file is recorded with a bit rate under 48 kbps. The player
does not support such WMA files.
JPEG
No picture is played back, or the screen turns black.
\
Format of the files is not the baseline JPEG. The player
supports only the baseline JPEG format.
The preference display cannot be turned on.
\
You cannot turn on the preference display when a JPEG disc
is inserted.
XV-N510B_N512S(JUJ).book Page 40 Monday, March 22, 2004 1:39 PM
