37
Troubleshooting
What appears to be trouble is not always serious. Check the following points before calling a service
center.
Symptoms
Causes
Remedies
General
• Colored spots (red, blue
and green) appear on the
screen.
This is a characteristic of
liquid crystal panels and is
not a malfunction.
See “Note” on page 6.
• No picture appears and
sound is not heard.
The cord is not connected
correctly to the external
component.
Connect the cord correctly.
Correct input mode is not
selected.
Select the correct input
mode.
• The unit does not work at
all.
The built-in microcomputer
may have functioned
incorrectly due to noise, etc.
Consult your dealer.
• Remote controller does not
work.
• Cordless headphones do
not work.
The battery has lost its
charge.
Install a new battery.
The sensor is exposed to
strong light.
Do not expose the sensor to
strong light.
• Howling occurs from
the speakers or the
headphones.
It may be caused by a
camcorder connected to the
monitor.
Camcorder is now in
recording mode. Deactivate
the recording mode.
Disc playback
• The disc is ejected after
“CAN NOT PLAY THIS
DISC” appears on the
screen.
Disc is inserted upside down
or the disc is not playable.
• Insert the disc correctly.
• Change the disc.
• Recordable/Rewritable
discs cannot be played
back.
• Tracks on the Recordable/
Rewritable discs cannot be
skipped.
The disc is not finalized.
• Insert a finalized disc.
• Finalize the disc with the
component which you
used for recording.
• The left and right edges of
the picture are missing on
the screen.
“4:3 PAN SCAN” is
selected when viewing on
a conventional TV (aspect
ratio 4:3).
Select “4:3 LETTERBOX.”
(See page 29.)
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