38
Troubleshooting
General
Adjustments or settings are suddenly canceled before you
finish.
]
There is a time limit. Repeat procedure again.
Operations are disabled.
]
The built-in microprocessor may malfunction due to
external electrical interference. Unplug the power cord
and then plug it back in.
Unable to operate the System from the remote control.
]
The path between the remote control and the remote
sensor on the System is blocked.
]
The batteries are exhausted.
No sound is heard.
]
Speaker connections are incorrect or loose.
]
Headphones are connected.
No picture appears on the TV screen.
]
The video cord connections are incorrect or loose.
No picture is displayed on the TV screen, the picture is
blurred, or the picture is divided into two parts.
]
The System is connected to a TV which does not
support progressive video input.
]
Incorrect scanning mode is selected (see page 15).
]
When you unplug the power cord and plug it back
again, the scanning mode may change back to the initial
setting (“TV-RGB”) (see page 15).
The left and right edges of the picture are missing on the
screen.
]
Select “4:3 LB” for “TV TYPE” (see page 33).
Radio Operations
Hard to hear broadcasts because of noise.
]
Antenna connections are incorrect or loose.
]
The AM loop antenna is too close to the System.
]
The FM antenna is not properly extended and
positioned.
Disc/USB mass storage class device Playback
Operations
The disc does not play.
]
You have inserted a disc whose Region Code is not “2.”
(“RG ERROR” appears on the display.)
]
The disc is placed upside down. Place the disc with the
label side facing up.
ID3 Tag on an MP3 file cannot be shown.
]
There are two types of ID3 Tag—Version 1 and Version
2. This System can only show ID3 Tag Version 1.
Groups and tracks are not played back as you expect.
]
The playing order is determined when the groups
and tracks were recorded. It depends on the writing
application.
MP3, WMA, JPEG, MPEG-1, MPEG-2 or DivX files are
not played back.
]
The disc or the USB mass storage class device may
contain different types of files (ex. MP3/WMA/JPEG).
In this case, you can only play back the files selected by
pressing FILE TYPE (while holding SHIFT) (see page
11).
]
You have changed the “FILE TYPE” setting after the
System read the disc or the USB mass storage class
device. In this case, reload the disc or disconnect the
USB mass storage class device and connect it again.
The disc sound is discontinuous.
]
The disc is scratched or dirty.
No subtitle appears on the display though you have
selected the initial subtitle language.
]
Some DVDs are programmed not to display any subtitle
initially. If this happens, press SUBTITLE after starting
play back (see page 21).
Audio language is different from the one you have
selected as the initial audio language.
]
Some DVDs are programmed to always use the original
language initially. If this happens, press AUDIO/MPX
after starting playback (see page 20).
The disc tray does not open or close.
]
The power cord is not plugged in.
]
Child Lock is in use. “TRAYLOCK” appears in the
display (see page 25).
