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The following are not malfunctions.
•
The television may make a creaking sound if the temperature of the room or the temperature
inside the television changes. If there is no problem with the screen or sound, then there is no
need to worry.
•
The picture may be temporarily disturbed and noise may be seen on the screen if the power
is turned on immediately after it has been turned off. This is not a malfunction.
The picture is snowy (image noise)
• Your antenna may be damaged, disconnected or incorrectly positioned. Check the
antenna connection. If the antenna is damaged, replace it.
The screen is 80% black
• The closed caption mode is on. Turn it off in the
Closed Caption
menu. See page 33.
Stereo or bilingual programs cannot be heard
• Make sure the
MTS
settings are correct. See page 41.
Static electricity
• It is normal to feel static electricity if you brush or touch the screen.
You hear occasional crackling sounds
•
It is normal for the TV to make crackling sounds when first turned on or off. Unless the
sound or picture becomes abnormal, this is fine.
The picture is slightly cut off when you use 1080p format only
• Change the picture format setting on your external device to 1080i or another resolution.
The screen disappears except for the menu screen
•
This occurs when you select a digital menu when your input source is from the HDMI
connection. Press the
MENU
button.
My HDMI device doesn’t work or doesn’t work properly
•
Please use a High Speed HDMI™ Cable. High Speed HDMI™ Cables are tested to carry
an HD signal of up to 1080p and higher.
No signal or signal can not be displayed
• This OSD appears when the digital channel that you have selected is too weak to receive
or no signal is being detected for that channel.
•
It appears when that channel is not receiving a signal and you have the
Noise Muting
function
Off
and you have a single screen. It moves automatically every two seconds to
prevent image burn-in.
• Even if
“No signal or signal can not be displayed”
appears on the screen, your timer
functions and auto shut off functions you have set are still active.
Troubleshooting
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