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7 Troubleshooting

7  Troubleshooting   

Problem

Cause/Result

Action

Coffee only comes 
out in drips when it is 
being prepared.

The coffee is ground too 
finely and obstructs the 
system. 

T

 Set the grinder to a coarser setting 

(see Chapter 2 ‘Preparation – Adjusting 
the grinder’).

The water hardness may 
not have been correctly 
set.

T

 Perform descaling (see Chapter 5 

‘Maintenance – Descaling the machine’).

The Water Tank 
symbol 

M

 lights up even 

though the tank is full.

The water tank float is 
trapped.

T

 Descale the water tank (see Chapter 5 

‘Maintenance – Descaling the water 
tank’).

Grinder is making a 
very loud noise.

There are foreign objects 
in the grinder.

T

 Contact customer support in your 

country (see Chapter 11 ‘JURA contact 
details / Legal information’).

The Descaling symbol 

&

 

or the Double Product 
symbol ‘2x’ flashes for 
5 seconds.

If the machine has been 
exposed to the cold for 
a long period of time, 
heating may be disabled 
for safety reasons.

T

 Warm the machine at room 

temperature.

Other symbols flash for 
5 seconds.

T

 Switch the machine off with the On/Off 

button 

Q

. Contact customer support 

in your country (see Chapter 11 ‘JURA 
contact details / Legal information’).

Little or no water comes 
out of the hot-water 
nozzle. The pump is 
very quiet.

The connector of the 
hot-water nozzle may 
be blocked by limescale 
fragments loosened 
during descaling.

T

 Remove the hot-water nozzle.

T

 Unscrew the black connector with 

the aid of the hexagonal hole on the 
measuring spoon for ground coffee.

T

 Clean the connector thoroughly.

T

 Screw the connector back on by hand.

T

 Carefully tighten it using the hexagonal 

hole on the measuring spoon, turning by 
no more than a quarter of a rotation.

 

E

If you were unable to solve the problem, contact customer 
support in your country (see Chapter 11 ‘JURA contact details / 
Legal information’).

Содержание D4

Страница 1: ...D4 Instructions for Use ...

Страница 2: ...r 14 Ground coffee 15 Hot water 16 3 Daily operation 17 Filling the water tank 17 Switching on the machine 17 Daily maintenance 17 Regular maintenance 18 Switching off the machine 18 4 Permanent settings in programming mode 19 Automatic switch off 19 Setting the water hardness 20 5 Maintenance 21 Inserting changing the filter 21 Cleaning the machine 22 Descaling the machine 23 Cleaning the bean co...

Страница 3: ... serious injury and the signal word CAUTION to potential minor injury CAUTION CAUTION draws your attention to potential damage to the machine Symbols used T Prompt to take action This symbol means that you are being prompted to perform some action E Information and tips to make it even easier to use your D4 Symbol description 9 Technical data 29 10 Index 30 11 JURA contact details Legal informatio...

Страница 4: ...ins cable back of the machine 5 Height adjustable coffee spout 6 Coffee grounds container 7 Drip tray 8 Cup grille 9 Filler funnel cover 10 Filler funnel for ground coffee 11 Bean container cover 12 Grinder adjustment switch 13 Bean container with aroma preservation cover 14 Switch for hot water preparation 15 Hot water nozzle ...

Страница 5: ... symbol Espresso symbol Coffee symbol Mild Coffee Strength symbol Normal Coffee Strength symbol _ Strong Coffee Strength symbol M Water Tank symbol Filter symbol W Coffee Grounds Container symbol Measuring spoon for ground coffee Service socket for optional JURA Smart Connect under cover ...

Страница 6: ...eptheseinstructionsforuseclosetothemachine and pass them on to the next user Please carefully read and observe the important safety information set out below To avoid danger of potentially fatal electric shock U Never use a machine which is damaged or has a defective mains cable U In the event of signs of damage for example if thereisasmellofburning unplugthemachine immediately from the power supp...

Страница 7: ...wer socket There is a risk of scalds or burns on the spouts or the hot water nozzle U Place the machine out of the reach of children U Do not touch any hot parts Use the handles provided U Be careful to ensure that the hot water nozzle is correctly installed and clean If incorrectly fitted or if it becomes blocked the hot water nozzle might come off A defective machine is not safe and could cause ...

Страница 8: ...echnical data U Connect the D4 directly to a domestic power socket Using multi socket adapters or exten sion cords may cause overheating U Please only use original JURA maintenance products Use of products that are not expli citly recommended by JURA could damage the machine U Do not use any coffee beans treated with additives or caramelised coffee beans U Only fill the water tank with fresh cold ...

Страница 9: ...al capabilities to use the machine safely or U are inexperienced or lack knowledge in how to use the machine safely must be supervised by a responsible person when using it or must be instructed in how to use it cor rectly Safety when handling the CLARIS Smart filter cart ridge U Filter cartridges should be kept out of the reach of children U Store filter cartridges in a dry place in the sealed pa...

Страница 10: ...has an aroma preservation cover This will ensure that your coffee beans retain their aroma for longer Coffee beans which have been treated with additives e g sugar ground coffee or freeze dried coffee will damage the grinder T Only use roasted untreated coffee beans to fill the bean con tainer T Open the bean container cover and remove the aroma pre servation cover T Remove any dirt or foreign obj...

Страница 11: ...e water tank or the machine T Only fill the water tank with fresh cold water Precondition The bean container has been filled T Insert the mains plug into a power socket T Press the On Off button Q to switch the D4 on The Coffee symbol lights up T Touch the Coffee symbol The Coffee symbol and the Coffee Strength symbols and light up brightly E The Coffee Strength symbols refer to the water hardness...

Страница 12: ...zzle T Turn the switch to the position The light segment on the switch flashes water flows out of the hot water nozzle E You can interrupt rinsing of the filter at any time To do this turn the switch clockwise Turn the switch anticlockwise to continue rinsing the filter E The water may be slightly discoloured This is not harmful to health and does not affect the taste Rinsing of the filter stops a...

Страница 13: ... and impairs the taste We therefore recommend prewarming the cups The full coffee aroma can develop only in prewarmed cups You can purchase a JURA cup warmer from your specialised dealer Espresso and coffee are both prepared following this model Example Proceed as follows to prepare one coffee Precondition Your D4 is ready for use T Place a cup under the coffee spout T Touch the Coffee symbol Prep...

Страница 14: ...r all speciality coffees Example Proceed as follows to permanently set the amount of water for one coffee Precondition Your D4 is ready for use T Place a cup under the coffee spout T Touch the Coffee symbol for approximately 3 seconds Preparation starts and the coffee flows into the cup T Touch the Coffee symbol as soon as there is sufficient coffee in the cup Preparation stops The set amount of w...

Страница 15: ...ed coffee with the filter funnel for ground coffee Basic information about ground coffee U Never add more than two level measuring spoons of ground coffee U Use ground coffee which is not ground too finely Very fine coffee can block up the system so that the coffee only comes out in drips U If you did not fill the machine with enough ground coffee the D4 stops the operation and is then ready for u...

Страница 16: ... for coffee flows into the cup Preparation stops automatically Your D4 is once more ready for use There is a danger of scalding from hot water splashes T Avoid direct contact with the skin Precondition Your D4 is ready for use T Place a cup under the hot water nozzle T Turn the switch to the position The light segment on the switch flashes water flows out of the hot water nozzle T When there is en...

Страница 17: ...ank T Close the water tank cover T Place a receptacle under the coffee spout T Press the On Off button Q to switch the D4 on The and symbols flash the system is rinsed The rinse stops automatically Your D4 is ready for use To ensure that you get many years of reliable service out of your D4 and to guarantee the optimum coffee quality the machine requires daily maintenance T Pull out the drip tray ...

Страница 18: ...on about the water tank is provided in these instruc tions for use see Chapter 5 Maintenance Descaling the water tank U Traces of coffee may stick to the top and bottom of the cup grille If this happens clean the cup grille When the D4 is switched off the system is automatically rinsed if a speciality coffee has been prepared T Place a receptacle under the coffee spout T Press the On Off button Q ...

Страница 19: ...witch off time Switch off time Symbol s shown in display 30 minutes The symbol lights up brightly 1 hour The and symbols light up brightly 2 hours The and _ symbols light up brightly Example Proceed as follows to change the switch off time from 30 minutes to 1 hour Precondition Your D4 is ready for use T Touch the Double Product symbol 2x for approximately 2 seconds The 2x L and symbols light up b...

Страница 20: ... ness level Level Water hardness The symbol lights up brightly 1 15 dH The and symbols light up brightly 16 23 dH The and _ symbols light up brightly 24 30 dH Precondition Your D4 is ready for use T Touch the Double Product symbol 2x for approximately 2 seconds The 2x L and symbols light up brightly T Touch the Coffee symbol T Select the water hardness you require by touching the cor responding Co...

Страница 21: ...k cover T Remove and empty the water tank T Open the filter holder and remove the old CLARIS Smart filter cartridge T Insert a new CLARIS filter cartridge Smart into the water tank exerting slight pressure T Close the filter holder It will click into place audibly T Fill the water tank with fresh cold water and reinsert the tank The machine has automatically detected that you have just inserted ch...

Страница 22: ...programme The quality of cleaning will be impaired if you do so E JURA cleaning tablets are available from specialised dealers Precondition The Cleaning symbol L lights up T Touch the Cleaning symbol L for approximately 2 seconds The Coffee Grounds Container symbol W lights up T Empty the drip tray and coffee grounds container and put them back into the machine The L symbol lights up T Place a rec...

Страница 23: ...n T Avoid contact with the skin or eyes T Rinse off the descaling agent with clean water Should you get any descaling agent in your eye see a doctor If the wrong descaling agent is used the machine could be dam aged and or traces could be left behind in the water T Use only original JURA maintenance products If the descaling operation is interrupted there may be damage to the machine T Allow the d...

Страница 24: ...sym bol flashes during the descaling operation The operation is interrupted the light segment on the switch lights up T Turn the switch to the position The descaling operation is continued The operation is interrupted the Coffee Grounds Container symbol W lights up T Empty the drip tray and coffee grounds container and put them back into the machine The and M symbols light up T Empty the receptacl...

Страница 25: ...en the bean container cover and remove the aroma pre servation cover T Clean the bean container with a soft dry cloth T Fill the bean container with coffee beans and close the aroma preservation cover T Close the bean container cover Limescale deposits may form in the water tank To ensure correct function of the machine descale the water tank from time to time T Remove the water tank T If you use ...

Страница 26: ...ny products T Fit the drip tray The Filter symbol lights up The filter cartridge no longer works T Replace the CLARIS Smart filter cartridge see Chapter 5 Maintenance Inserting changing the filter The Cleaning symbol L lights up The D4 is prompting you to clean it T Perform cleaning see Chapter 5 Maintenance Cleaning the machine The Descaling symbol lights up The D4 is prompting you to descale it ...

Страница 27: ...shes for 5 seconds If the machine has been exposed to the cold for a long period of time heating may be disabled for safety reasons T Warm the machine at room temperature Other symbols flash for 5 seconds T Switch the machine off with the On Off button Q Contact customer support in your country see Chapter 11 JURA contact details Legal information Little or no water comes out of the hot water nozz...

Страница 28: ...ent on the switch flashes and water flows out of the hot water nozzle T Remove and empty the water tank Water will continue to be discharged from the hot water nozzle until the system is empty The light segment on the switch lights up T Turn the switch to the position The Water Tank symbol M lights up T Press the On Off button Q Your D4 is switched off Please dispose of old machines in an environm...

Страница 29: ...0 W Conformity mark A Pump pressure static max 15 bar Holding capacity of water tank 1 9 l Holding capacity of bean container 200 g Holding capacity of coffee grounds container max 16 portions Cable length approx 1 1 m Weight approx 8 7 kg Dimensions W H D 28 34 5 41 5 cm ...

Страница 30: ...4 Filler funnel for ground coffee 4 Water tank 4 Cup grille 4 Customer support 32 D Daily maintenance 17 Descaling Machine 23 Water tank 25 10 Index Display Symbol display 5 Display messages 26 Disposal 28 Double product 13 Drip tray 4 E Emptying the system 28 Errors Troubleshooting 27 Espresso 13 Two espressi 13 F Filler funnel Filler funnel for ground coffee 4 Filling Bean container 10 Water tan...

Страница 31: ... 19 Setting the water hardness 20 Proper use 6 R Regular maintenance 18 S Safety 6 Safety information 6 Service socket 5 Settings Permanent settings in programming mode 19 Setting up Setting up the machine 10 Short operating instructions 10 Smart Connect 5 Switch for hot water preparation 4 Switching off 18 Switching on 17 Switch off Automatic switch off 19 Symbol Cleaning 5 Coffee 5 Coffee Ground...

Страница 32: ...ibility U 2009 125 EC Ecodesign Directive U 2011 65 EU RoHS Directive We reserve the right to make technical changes The diagrams used in these instructions for use are for illustration purposes only and do not represent the original colours of the machine Some details of your D4 may vary Your opinion is important to us Use the contact details at www jura com The instructions for use contain infor...

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