FAQ
Q1: I cannot login to the web Ul of the Extender, What should I do?
A1: Try the following solutions:
•
If a Wi-Fi device is used, ensure that your Wi-Fi device has connected to the
repeaters Wi-Fi network
Juplink-EC4-1200 and the Mobile Data (if any) function is disabled.
•
If a computer is used, ensure that your computer has connected to the Extender's
Wi-Fi network
Juplink-EC4-1200 and your computer has set to Obtain an IP address automatically
and Obtain DNS server address automatically Or unplug the Ethernet cable.
•
Reset the repeater, and try again.
Q2: How to reset the Extender?
A2: When the PWR LED of the Extender is solid on, press the RESET button on the
repeater with power on for 8 seconds and release. After the PWR LED turns solid on,
the repeater is restored to the factory settings.
Q3: Why is it useless to press the RST button?
A3: Please confirm long press the RST button for 8 seconds with power on.
Q4: The repeater cannot find the Wi-Fi network of my router/modem. What should I
do?
A4: The router may be encrypted with WEP or WPA/WPA (Enterprise) algorithm.
Change the encryption type of the router to WPA-PSK, and try scanning again.
Q5: Unable to login repeater interface
A5: Confirm the situation is before or after the expansion.
a.Before the extension:
•
Please confirm you have connected to the correct signal of the extender.
(The name of its wireless signal is attached to the product sticker)
•
Confirm the IP access (192.168.0.2) that entered in the address bar is correct.
•
If you are unable to login, please close the browser(but not just return) and open a
new page to try again.
If still failed, please wipe all the browser cache or reboot your mobile device.
•
If all the solutions above are not working, we recommend that you can restore
factory settings or recharging the plug in the socket, then try to connect and login
again.
b.After the extension:
There are two ways to deal with this problem:
Method 1:
•
First, make sure that you have connected to the correct signal of the extender. If
the SSID of the extender is the same as the superior signal (the router signal), you
have to confirm you connected to the signal of the extender.
