en
Troubleshooting
30
9.2 Cleaning the glass ceramic
Clean the hob after every use to stop cooking residues
from getting burnt on.
Note:
"Note the information on unsuitable cleaning
Requirement:
The hob has cooled down.
1.
Remove heavy dirt using a glass scraper.
2.
Clean the hob with a cleaning product for glass
ceramic.
Follow the cleaning instructions on the product
packaging.
Tip:
You can achieve good cleaning results if you
use a special sponge for glass ceramic.
9.3 Cleaning the hob surround
Clean the hob frame after use if dirty or stained.
Notes
¡
"Note the information on unsuitable cleaning
products."
¡
Do not use the glass scraper.
1.
Clean the hob frame with hot soapy water and a soft
cloth.
Wash new sponge cloths thoroughly before use.
2.
Dry with a soft cloth.
10
Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced with a special connection cable,
which is available from the manufacturer or his Cus-
tomer Service.
10.1 Information on display panel
Fault
Cause and troubleshooting
None
There has been a power cut.
1.
Check the household fuse for the appliance.
2.
Check whether there has been a power failure by trying other electrical appli-
ances.
All displays flash
Controls are wet or objects are lying on top.
▶
Dry the controls or remove the object.
Several hotplates have been used over a prolonged period at high power set-
tings. The hotplate has been switched off to protect the electronics.
1.
Wait a while.
2.
Touch any control.
a
When the message no longer appears, the electronics have cooled down
sufficiently. You can continue cooking.
Despite being switched off by
, the electronics have become hot again. All
hotplates have therefore been switched off.
1.
Wait a while.
2.
Touch any control.
a
When the message no longer appears, the electronics have cooled down
sufficiently. You can continue cooking.
and the heat setting flash al-
ternately. A signal sounds.
Hot pan near the control elements. There is a risk of the electronics overheating.
▶
Remove the pan.
a
The display goes out shortly afterwards.
and audible signal
Hot pan near the control elements. The hotplate has been switched off to pro-
tect the electronics.
1.
Remove the pan.
2.
Touch any control.
a
When the message no longer appears, the electronics have cooled down
sufficiently. You can continue cooking.
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