Contacting Customer Support and Returning Components . . . . . . . . . . . . 117
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Return Procedure for the SRX220 Services Gateway . . . . . . . . . . . . . . . . . . . . . . 118
Locating the SRX220 Services Gateway Serial Number and Agency Labels . . . . 118
Listing the SRX220 Services Gateway and Component Details with the
CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
SRX220 Services Gateway Chassis Serial Number and Agency Labels . . . . 119
SRX220 Services Gateway Mini-Physical Interface Module Serial Number
Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Information You Might Need to Supply to Juniper Networks Technical Assistance
Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Packing the SRX220 Services Gateway and Components for Shipment . . . . . . . 121
Packing the Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Packing the Components for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Safety and Regulatory Compliance Information
General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
SRX220 Services Gateway Definition of Safety Warning Levels . . . . . . . . . . . . . . 125
SRX220 Services Gateway General Safety Guidelines and Warnings . . . . . . . . . 127
SRX220 Services Gateway Safety Requirements, Warnings, and Guidelines . . . . 131
Fire Safety Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
SRX220 Services Gateway Fire Safety Requirements . . . . . . . . . . . . . . . . . . . . . . 133
Installation Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . 135
SRX220 Services Gateway Installation Safety Guidelines and Warnings . . . . . . 135
Laser and LED Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . 141
SRX220 Services Gateway Laser and LED Safety Guidelines and Warnings . . . . 141
Laser and LED Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . 141
General Laser Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Class 1 Laser Product Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Class 1 LED Product Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Laser Beam Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Radiation from Open Port Apertures Warning . . . . . . . . . . . . . . . . . . . . 143
Maintenance and Operational Safety Guidelines and Warnings . . . . . . . . 145
SRX220 Services Gateway Maintenance and Operational Safety Guidelines and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Battery Handling Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Jewelry Removal Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Lightning Activity Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Operating Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Product Disposal Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
SRX220 Services Gateway Electrical Safety Guidelines and Warnings . . . . . . . . 151
Copyright © 2016, Juniper Networks, Inc.
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SRX220 Services Gateway Hardware Guide for H Model Numbers
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