3.
Remove all field-replaceable units (FRUs) from the switch.
4.
Have one person support the weight of the switch while another person unscrews
and removes the mounting screws.
5.
Remove the switch from the rack or cabinet (see
“Chassis Lifting Guidelines for a
) and place the switch in an antistatic bag.
6.
Place the switch in the shipping carton.
7.
Place the packing foam on top of and around the switch.
8.
If you are returning accessories or FRUs with the switch, pack them as instructed in
“Packing QFX5100 Switch Components for Shipping” on page 233
9.
Replace the accessory box on top of the packing foam.
10.
Close the top of the cardboard shipping box and seal it with packing tape.
11.
Write the RMA number on the exterior of the box to ensure proper tracking.
Packing QFX5100 Switch Components for Shipping
CAUTION:
Do not stack switch components. Return individual components
in separate boxes if they do not fit together on one level in the shipping box.
To pack and ship QFX5100 switch components:
•
Place individual FRUs in antistatic bags.
•
Ensure that the components are adequately protected with packing materials and
packed so that the pieces are prevented from moving around inside the carton.
•
Close the top of the cardboard shipping box and seal it with packing tape.
•
Write the RMA number on the exterior of the box to ensure proper tracking.
Related
Documentation
Returning a QFX5100 Switch or Component for Repair or Replacement on page 229
•
Contacting Customer Support to Obtain a Return Materials Authorization for a QFX
Series Device or Component
If you are returning a QFX Series device or component to Juniper Networks for repair or
replacement, obtain a Return Materials Authorization (RMA) from the Juniper Networks
Technical Assistance Center (JTAC).
After locating the serial number of the device or component you want to return, open a
case with Juniper Networks Technical Assistance Center (JTAC) on the Web or by
telephone.
For instructions on locating the serial number of the device or component you want to
return, see the following device instructions:
233
Copyright © 2014, Juniper Networks, Inc.
Chapter 25: Returning Hardware
Содержание QFX5100
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