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Returning an EX4650 Chassis or Components
IN THIS SECTION
Returning an EX4650 Switch or Component for Repair or Replacement | 137
Locating the Serial Number on an EX4650 Switch or Component | 138
Contacting Customer Support to Obtain Return Material Authorization | 140
Packing an EX4650 Switch or Component for Shipping | 141
Returning an EX4650 Switch or Component for Repair or Replacement
If you need to return a switch or hardware component to Juniper Networks for repair or replacement,
follow this procedure:
1. Determine the serial number of the chassis if you need to return the switch. If you need to return one
or more components, determine the serial number for each component. For instructions, see
the Serial Number on an EX4650 Switch or Component” on page 138
.
2. Obtain an RMA number from JTAC as described in
“Contacting Customer Support to Obtain Return
Material Authorization” on page 140
.
NOTE:
Do not return any component to Juniper Networks unless you have first obtained an
RMA number. Juniper Networks reserves the right to refuse shipments that do not have an
RMA. Refused shipments are returned to the customer through collect freight.
3. Pack the switch or component for shipping.
For more information about return and repair policies, see the customer support page at
https://www.juniper.net/support/guidelines.html
.
137
Содержание EX4650 Series
Страница 1: ...EX4650 Switch Hardware Guide Published 2019 10 10 ...
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Страница 126: ...5 CHAPTER Troubleshooting Hardware Troubleshooting the EX4650 Components 131 ...
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Страница 151: ...Restricted Access Warning 155 ...
Страница 166: ...Jewelry Removal Warning 170 ...
Страница 169: ...Operating Temperature Warning 173 ...
Страница 178: ...DC Power Disconnection Warning 182 ...
Страница 182: ...DC Power Wiring Sequence Warning 186 ...
Страница 185: ...DC Power Wiring Terminations Warning 189 ...