•
See
Locating the Serial Number on an XRE200 External Routing Engine or Component
•
See
Locating the Serial Number on an EX Series Redundant Power System or Redundant
Power System Components
•
See
Locating the Serial Number on an OCX1100 Switch or Component
Before you request an RMA from JTAC, be prepared to provide the following information:
•
Your existing case number, if you have one
•
Serial number of the component
•
Your name, organization name, telephone number, fax number, and shipping address
•
Details of the failure or problem
•
Type of activity being performed on the switch when the problem occurred
•
Configuration data displayed by one or more
show
commands
You can contact JTAC 24 hours a day, seven days a week on the Web or by telephone:
•
Case Manager at CSC:
http://www.juniper.net/cm/
•
Telephone: +1-888-314-JTAC1-888-314-5822, toll free in U.S., Canada, and Mexico
NOTE:
For international or direct-dial options in countries without toll free
numbers, see
http://www.juniper.net/support/requesting-support.html
.
If you are contacting JTAC by telephone, enter your 11-digit case number followed by the
pound (#) key for an existing case, or press the star (*) key to be routed to the next
available support engineer.
The support representative validates your request and issues an RMA number for return
of the component.
Related
Documentation
Packing an EX2200 Switch or Component for Shipping
•
•
Packing an EX3200 Switch or Component for Shipping
•
Packing an EX3300 Switch or Component for Shipping
•
Packing an EX4200 Switch or Component for Shipping
•
Packing an EX4200 Switch or Component for Shipping
•
Packing an EX4300 Switch or Component for Shipping
•
Packing an EX4500 Switch or Component for Shipping
•
Packing an EX4550 Switch or Component for Shipping on page 240
•
Packing an EX6200 Switch or Component
•
Packing an EX8200 Switch or Component
•
Packing an EX9200 Switch or Component
239
Copyright © 2015, Juniper Networks, Inc.
Chapter 23: Contacting Customer Support and Returning the Chassis or Components
Содержание EX4550
Страница 1: ...EX4550 Switch Hardware Guide Modified 2015 06 29 Copyright 2015 Juniper Networks Inc ...
Страница 16: ...Copyright 2015 Juniper Networks Inc xvi EX4550 Switch Hardware Guide ...
Страница 22: ...Copyright 2015 Juniper Networks Inc xxii EX4550 Switch Hardware Guide ...
Страница 24: ...Copyright 2015 Juniper Networks Inc 2 EX4550 Switch Hardware Guide ...
Страница 38: ...Copyright 2015 Juniper Networks Inc 16 EX4550 Switch Hardware Guide ...
Страница 56: ...Copyright 2015 Juniper Networks Inc 34 EX4550 Switch Hardware Guide ...
Страница 62: ...Copyright 2015 Juniper Networks Inc 40 EX4550 Switch Hardware Guide ...
Страница 90: ...Copyright 2015 Juniper Networks Inc 68 EX4550 Switch Hardware Guide ...
Страница 92: ...Copyright 2015 Juniper Networks Inc 70 EX4550 Switch Hardware Guide ...
Страница 106: ...Copyright 2015 Juniper Networks Inc 84 EX4550 Switch Hardware Guide ...
Страница 114: ...Copyright 2015 Juniper Networks Inc 92 EX4550 Switch Hardware Guide ...
Страница 144: ...Copyright 2015 Juniper Networks Inc 122 EX4550 Switch Hardware Guide ...
Страница 164: ...Copyright 2015 Juniper Networks Inc 142 EX4550 Switch Hardware Guide ...
Страница 168: ...Copyright 2015 Juniper Networks Inc 146 EX4550 Switch Hardware Guide ...
Страница 198: ...Copyright 2015 Juniper Networks Inc 176 EX4550 Switch Hardware Guide ...
Страница 218: ...Copyright 2015 Juniper Networks Inc 196 EX4550 Switch Hardware Guide ...
Страница 220: ...Copyright 2015 Juniper Networks Inc 198 EX4550 Switch Hardware Guide ...
Страница 224: ...Copyright 2015 Juniper Networks Inc 202 EX4550 Switch Hardware Guide ...
Страница 236: ...Copyright 2015 Juniper Networks Inc 214 EX4550 Switch Hardware Guide ...
Страница 250: ...Copyright 2015 Juniper Networks Inc 228 EX4550 Switch Hardware Guide ...
Страница 254: ...Copyright 2015 Juniper Networks Inc 232 EX4550 Switch Hardware Guide ...
Страница 265: ...PART 5 Troubleshooting Alarms and Syslog Messages on page 245 243 Copyright 2015 Juniper Networks Inc ...
Страница 266: ...Copyright 2015 Juniper Networks Inc 244 EX4550 Switch Hardware Guide ...
Страница 274: ...Copyright 2015 Juniper Networks Inc 252 EX4550 Switch Hardware Guide ...
Страница 280: ...Copyright 2015 Juniper Networks Inc 258 EX4550 Switch Hardware Guide ...
Страница 294: ...Copyright 2015 Juniper Networks Inc 272 EX4550 Switch Hardware Guide ...
Страница 300: ...Copyright 2015 Juniper Networks Inc 278 EX4550 Switch Hardware Guide ...
Страница 324: ...Copyright 2015 Juniper Networks Inc 302 EX4550 Switch Hardware Guide ...