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Returning an EX4500 Switch or Component for Repair
or Replacement
IN THIS SECTION
Returning an EX4500 Switch or Component for Repair or Replacement | 261
Locating the Serial Number on an EX4500 Switch or Component | 262
Contact Customer Support to Obtain Return Material Authorization | 265
Packing an EX4500 Switch or Component for Shipping | 266
Returning an EX4500 Switch or Component for Repair or Replacement
If you need to return an EX4500 switch or hardware component to Juniper Networks for repair or
replacement, follow this procedure:
1. Determine the serial number of the component. For instructions, see
“Locating the Serial Number on
an EX4500 Switch or Component” on page 262
.
2. Obtain an RMA number from JTAC as described in
“Contact Customer Support to Obtain Return
Material Authorization” on page 265
.
NOTE:
Do not return any component to Juniper Networks unless you have first obtained an
RMA number. Juniper Networks reserves the right to refuse shipments that do not have an
RMA. Refused shipments are returned to the customer through collect freight.
3. Pack the switch or component for shipping as described in
“Packing an EX4500 Switch or Component
.
For more information about return and repair policies, see the customer support page at
https://www.juniper.net/support/guidelines.html
.
261
Содержание EX4500 Series
Страница 1: ...EX4500 Switch Hardware Guide Published 2020 12 15...
Страница 19: ...1 CHAPTER Overview EX4500 System Overview 20 EX4500 Chassis 35 EX4500 Cooling System 54 EX4500 Power System 58...
Страница 42: ...Table 6 LCD Panel Menu Options in EX4500 Switches continued Description Menu MAINT Maintenance Menu 42...
Страница 164: ...Table 47 System Information continued Description Field Inventory details 164...
Страница 240: ...5 CHAPTER Troubleshooting Hardware Troubleshooting EX4500 Components 241...
Страница 273: ...273...
Страница 280: ...Restricted Access Warning 280...
Страница 284: ...284...
Страница 297: ...Jewelry Removal Warning 297...
Страница 300: ...Operating Temperature Warning 300...
Страница 310: ...DC Power Disconnection Warning 310...
Страница 314: ...DC Power Wiring Sequence Warning 314...
Страница 317: ...DC Power Wiring Terminations Warning 317...