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Rice Cooker
Troubleshooting
Fault
Possible causes
Solutions
The
cooking
light
8
has not
switched
on
Heating
plate
5
does not
heat
Power is not connected to the
electric circuit board
Check the switch, socket, fuse,
power cable and domestic
circuit board
Heating
plate
5
heats up
The light cable or resistor
cable is disconnected
Contact Judge Customer
Services
A light or resistor component
is faulty
The cooking light
8
is on but heating
plate
5
does not
heat
Connecting cable is loose
Contact Judge Customer
Services
Element is burnt-out
Rice is uncooked or
taking too long to
cook
The rice has not cooked for
long enough
Ensure that the appropriate
rice : water ratio is being used.
Refer to ‘Preparing to Cook’
Heating plate
5
is distorted
Contact Judge Customer
Services
Inner pot
11
is not placed
correctly or is damaged.
Rotate the inner pot
11
until
it is in the correct position. If
the inner pot
11
is damaged
contact Judge Customer
Services.
Foreign objects between inner
pot
11
and heating plate
5
Clean with a nylon scourer
Inner pot
11
is distorted
Contact Judge Customer
Services
Rice is burnt or will
not keep warm
automatically
Rice cooking button
10
or
lever has broken.
Contact Judge Customer
Services
Thermostat sensor or another
key component is faulty.
The unit is making a
‘popping’ sound
Popping sounds are caused when water trapped between the
inner pot
11
and heating plate
5
evaporates. Try to avoid this
as it can damage the Rice Cooker.
No power
Unplug the unit from the power socket. Check the circuit
breaker. If the circuit breaker is ok then contact Judge
Customer Services.
•
If you think the cooker has a fault, do not attempt to dismantle the cooker and repair
it yourself. Check the above possible causes and follow the advice given.
•
If the fault is not shown contact Judge Customer Services.
