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© 2018 JTECH Medical MN065_N
INTAKE
EVALUATE
ANALYZE
REPORT
Problem
Probable Cause
Possible Solution
Device does not turn on and/
or the LED does not blink
when trying to turn on.
The device software has
locked up or the battery
charge is fully depleted.
Use reset pin to press the reset switch through the
reset pin hole on the device. If the device still does
not turn on, connect the device to the charger for
1 hour. If the device turns on after 1 hour, allow
the device to continue charging. Otherwise contact
JTECH support for repair options.
LED blinking rapidly while
attempting to connect, but
device does not connect.
Radio needs to be
reconfigured.
Connect to charger for 10 - 20 seconds
minimum (This will reconfigure the radio).
Disconnect and attempt wireless connection
again.
Additional device troubleshooting information can be found by visiting our online support at
http://help.jtechmedical.com
Storage and Cleaning of Devices
Notice: The Northstar Echo devices are sensitive electronic devices, and should be handled with care. If
handled and cared for properly, the devices have all been designed and manufactured to provide years of
accurate and reliable use. Avoid dropping, banging, or other impacts to the devices. Use only within designated
operating temperatures.
Storage
When Northstar Echo devices are not in use, store them in the protective carrying case.
1. If devices are stored for periods longer than 30 days, recharge batteries before using.
2. Store in an area with a controlled temperature within the recommended temperature range. (See
temperature and humidity limits in “Technical Specifications” on page 24 through page 36.)
Important Notice: Never store Northstar Echo devices in an automobile, except when transporting
them, regardless of the season.
Cleaning, Disinfection, and Sterilization
Warning: Keep dry, do not immerse any part of any Northstar Echo device, receiver, or
accessory in water or any other fluid.
Northstar Echo devices and accessories are non-sterile devices and are not compatible with sterilization
techniques such as autoclave.
