User Manual
9
800.321.6221
IQ All in One
Model Number: IQAIO
Paging Hints and Tips
Make sure Out of Range is turned on.
Should the guest / patron travel outside the range of the host sending unit the system will alert them to come back
closer or they will miss their page.
This will also remind the guest / patron to return the pager should they forget to
give it back.
Only give out pagers to guests waiting less than one hour. *** Hospitality Use Only ***
If the wait is longer than this, request that the guest check back at the host stand in 30 to 45 minutes and give them a
pager at that point. Our studies have shown the “ditch rate” is higher the longer the wait time quoted and a guest will
decide not to wait within the first ten minutes of being quoted. This will also give the host the opportunity to
reconfirm the amount of time the guest can expect to wait.
Use locate mode at the end of each day’s use to make sure all pagers are back on the charger.
This will guarantee that all pagers are returned to the charger at the end of each day and acts as a check out
procedure for the system. Guests / patrons may sometimes leave pagers in the bushes outside, in the parking lot or in
waiting areas. Locate mode assists you in finding those misplaced pagers.
Training is the key to success with a paging system.
Orientating & training your entire staff on the use of the paging system is the key to success of the system. As a part of
the general training program, time must be set aside to teach employees about the use and care of the paging system.
Make certain staff members understand the importance of asking for the pager back when the guest / patron returns.
Place Return Address Labels on back of Pagers.
Encourage guests / patrons to send back the Pager if they do manage to take one home. You can purchase these labels
in rolls of 100 by calling HME at 800.925.8091 and reference the .07 x.07 back Pager address label. The cost is $15.00 /
100.
