User Manual
7
800.321.6221
IQ All in One
Model Number: IQAIO
Frequently Asked Questions
What should I do when all of my pagers start playing a melody or vibrating and cannot be paged?
The pagers are playing the out of range melody or the out of range vibration because they are not receiving the signal
from the transmitter. First, be sure the transmitter has power and the antenna is securely attached, unplug the power
cable at the right side of the transmitter for 15 seconds, then plug it back in. Using the instructions on page 5 of this
manual, make certain the out of range feature is properly configured. If the problem continues, call us immediately at
800-919-9903 for assistance.
Note: Returning the pagers to the charger will stop the out of range melody.
The GuestCall pagers flash and vibrate when first removed from the charger. Is this right and can it
be changed?
Each pager will exhibit one cycle of the programmed alerts when first removed from the charger. This lasts about 5
seconds. This is the pager “demonstration” page and cannot be changed.
Some IQ pagers do not have any number showing on the display. What is going on?
If the pager is out of the charger (or if the charger is not plugged in) the pager battery is probably dead. Charge the
pager(s) for 2 hours. If the pager is in the charger (with power) try pulling the pager out of the charger and reinsert it.
This should fix the issue.
I have to replace some missing pagers. What do I do?
Call 800-321-6221 and order some new IQ pagers. You no longer need to specify pager numbers since the IQ pagers
are now fully programmable on site. You can even keep extra IQ pagers on hand to remain at par!
My IQ pagers are out of numerical order. Is this OK? How can I easily get them in order?
The pagers can be in any order in the charger. You can easily reprogram them by following the instructions on page 4
of this instruction manual. The pagers will be renumbered in sequential order. This can be done as often as you like.
Make sure all the pagers are in the charger before reprogramming.
How long will my pager batteries last and how do I replace them?
JTECH an HME Company uses the finest rechargeable NiMh batteries available. They should last 3-5 years. When they
need to be replaced, the pager will display “LO” (only with IQ Pager) after being charged for at least 2 hours.
Replacement battery packs can be purchased from HME and you can easily replace the batteries yourself with little or
no down time. Call 800-321-6221 to order.
