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4.
Include detailed information explaining your operation
of the system and problem(s) encountered. Provide an
itemized list of equipment enclosed and identify any
particular area/function, which may better assist our
technicians in addressing your concerns. Date your
correspondence and be sure your complete name and
address appear on this enclosure.
5.
Include you name, mailing address and a phone number
where you can be reached during the business day.
6.
Within your letter, advise us of the payment method you
prefer to use. The Horizon Service Center accepts only
VISA or MasterCard. Please include your card number
and expiration date.
Warranty Repairs
To receive warranty service, you must include your original
dated sales receipt to verify your proof-of-purchase date.
Providing that warranty conditions have been met, your radio
will be repaired without charge.
Normal Non-Warranty Repairs
Should your repair cost exceed 50% of the retail purchase
cost, you will be provided with an estimate advising you of
your options.
Ship your system to:
Horizon Service Center
4105 Fieldstone Road
Champaign, IL 61822
Phone: (217) 355-9511
Note:
Be sure to keep your original dated sales
receipt in a safe place as you will be required to
provide proof of purchase date for the equipment
to be serviced under warranty.
Warranty Coverage
Your new JR Remote Control Radio System is warranted
to the original purchaser against manufacturer defects in
material and workmanship for 3 years from the date of
purchase. During this period, Horizon Service Center will
repair or replace, at our discretion and at no cost to the
purchaser, any component that is found to be factory
defective. This warranty is limited to the original purchaser
of the unit and is not transferable.
This warranty does not apply to any unit that has been
improperly installed, mishandled, abused or damaged in a
crash or to any unit which has been repaired or altered by
any unauthorized agencies. Under no circumstances will the
buyer be entitled to consequential or incidental damages.
This limited warranty gives you specific legal rights; you
also have other rights which may vary from state to state.
As with all fine electronic equipment, do not subject your
radio system to extreme temperatures, humidity or moisture.
Do not leave it in direct sunlight for long periods of time.
Repair Service Directions
In the event that your JR radio needs service, please follow
the instructions listed below.
1.
Check all on/off switches to be sure they are off. This will
speed the repair process of checking battery condition.
2.
Return your system components only (transmitter,
receiver, servos, etc.). Do not return your system installed
in a model car, boat, etc.
3.
Preferably, use the original carton/packaging
(molded foam container) or equivalent to ship your
system. Do not use the system carton itself as a shipping
carton. You should package the system carton within a
sturdy shipping container using additional packing mater-
ial to safeguard against damage during transit. Include
complete name and address information inside the carton,
as well as clearly writing it on the outer label/return
address area.
Warranty and Service Information
4680 JR XR3i manual 7/17/02 12:14 PM Page 39
