17
8.0 Operational problems -
troubleshooting
Poor draught
Check the length of the chimney and that it complies with
national laws and regulations. (See also
«2.0 Technical
data»
and
«4.0 Installation» (Chimney and
fl
ue pipe)
in the
installation manual for information.)
Make sure that the minimum cross section on the chimney is
according to
«2.0 Technical data»
in the installation manual.
Make sure that there is not anything preventing the smoke
gasses from escaping: branches, trees, etc.
Upon suspicion of excessive/poor draught in the chimney,
seek professional help for measurement and adjustment.
The
fi
re extinguishes after a while
• Make sure that the
fi
rewood is su
ffi
ciently dry.
• Find out whether there is negative pressure in the house,
close mechanical fans and open a window close to the
fi
replace.
• Check that the air vent is open.
• Check that the
fl
ue outlet is not clogged by soot.
Unusual amount of soot accumulates on
the glass
Some soot will always stick to the glass, but the quantity
depends on:
• Moisture in the fuel.
• The local draught conditions.
• Air vent opening.
Most of the soot will normally burn o
ff
when the air vent is
opened all the way and a
fi
re is burning briskly in the
fi
replace.
(See «6.1 Cleaning the glass».)
9.0 Optional equipment
9.1 Additional heat shield, rear
Art. no. 50012956
9.2 Smoke outlet for UK, Ø 125 mm
Art. no. 51012033
10.0 Recycling
10.1 Recycling packaging
Your
fi
replace is delivered with the following packaging:
• A wooden pallet that can be cut up and burned in the
fi
replace.
• Cardboard packaging that should be taken to a local
recycling facility.
• Plastic bags that should be taken to a local recycling facility.
10.2 Recycling the
fi
replace
The
fi
replace is made of:
• Metal that should be taken to a local recycling facility.
• Glass that should be disposed of as hazardous waste.
The glass in the
fi
replace must not be placed in a regular
source segregation container.
• Vermiculite burn plates that can be disposed of in regular
waste containers.
ENGLISH
11.0 Guarantee terms
1. Our guarantee covers:
Jøtul AS guarantees that the external cast-iron parts are
free from defects in materials or manufacturing at the time of
purchase. You may extend the guarantee on the external cast-
iron parts to 25 years from the date of delivery by registering
the product on jotul.com, and print out the extended guarantee
card within three months of purchase. We recommend that
the guarantee card be kept together with the receipt. Jøtul AS
also guarantees that steel plate parts are free from defects in
materials or manufacturing at the time of purchase for a period
of 5 years from the date of delivery.
The guarantee applies on the condition that the stove has been
installed by a quali
fi
ed installer in accordance with applicable
laws and regulations and Jøtul’s installation and operating
instructions. Repaired products and replacement items are
guaranteed within the original guarantee period.
2. The guarantee does not cover:
2.1. Damage to consumables such as burn plates,
fi
re grates,
fl
ue ba
ffl
es, gaskets and similar as these deteriorate over
time due to normal wear and tear.
2.2. Damage caused as a result of improper maintenance,
overheating, use of unsuitable fuel (e.g of unsuitable fuel
are, but not limited to driftwood, impregnated wood, plank
o
ff
cuts, chipboard ) or too moist / wet wood.
2.3. Installation of optional extras for the purpose of rectifying
local draught conditions, air supply or other circumstances
beyond Jøtul’s control.
2.4. Cases involving alterations / modi
fi
cations to the
fi
replace
without Jøtul’s consent or the use of non-original parts.
2.5. Damage caused during storage at a distributor, transport
from a distributor or during installation.
2.6. Products sold by unauthorized sellers in areas where
Jøtul operates a selective distribution system.
2.7. Associated cost (e.g.but not limited to, transport,
manpower, travel) or indirect damages.
Pellets stoves, glass, stone, concrete, enamel and paint
fi
nish (e.g. but not limited to chipping, cracking, bubbling or
discolouration and crazing) are applicable to the national
legislation governing the sale of consumer goods. This
guarantee is valid for purchases made within the territory of
the European Economic Area. All guarantee inquiries must
be addressed to your local authorized Jøtul dealer within a
reasonable amount of time, which shall not be later than 14
days from the date on which the fault or defect
fi
rst became
apparent. See list of importers and dealers on our web site
www.jotul.com.
If Jøtul is unable to meet the obligations outlined in the above
guarantee terms, Jøtul will o
ff
er a replacement product with a
similar heating capacity free of charge.
Jøtul reserve the right to decline of any replacement of parts
or service in the event that the guarantee is not registrated
online. This guarantee does not a
ff
ect any rights under
applicable national legislation governing the sale of consumer
goods. The national complaint right applies from the purchase
date and only in exchange for a receipt / serial number.
