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In the case of electrical equipment, this equipment must be packed in an antistatic bag before
returning it to a Jotron agent or distributor.
Service agent obligations during a warranty claim:
•
Supply a replacement product from own stock, if available.
•
When agreed, will return the defective product to Jotron.
•
When applicable, ensure that all electronic equipment is shipped individually in an antistatic bag or is covered
with a Jotron plastic cover.
13.2 Service
All services such as installation, maintenance or replacement must by done by an authorized Jotron service agent.
Improper maintenance may destroy the functionality and/or performance of this product
Jotron does not accept any responsibility for the dismantling or reassembling of a Phontech 7200,
24 PoE Ethernet GBit Switch that occurs externally from a Jotron authorized facility and/or is
handled by someone other than an authorized, trained and certified person.
13.3 Service agents
Jotron subsidiary companies:
Jotron Asia Pte. Ltd.
Changi Logistics Center
19 Loyang Way # 04-26
Singapore 508724
Tel: +65 65426350
Fax: +65 65429415
E-mail: [email protected]
Jotron USA, Inc.
10645 Richmond Avenue, Suite 170
Houston, TX 77042
USA
Tel: +1 713 268 1061
Fax: +1 713 268 1062
E-mail: [email protected]
Jotron UK Ltd.
Crosland Park
Cramlington
NE23 1LA
United Kingdom
Tel: +44 1670 712000
Fax: +44 1670 590265
E-mail: [email protected]
