(7) 12-Gallon, 300 PSI Carpet Extractor with Heat
7.0 Trouble Shooting Guide
Never operate this Carpet Extractor when the equipment is not performing as expected or when any part is visibly
damaged. When repair is needed, take the equipment to an authorized service center.
System
Problem
Possible Cause
Remedy
Vacuum
System
No Vacuum /
Weak Vacuum
1. Vacuum Tank Full
2. Float Assembly Tank Screen Dirty
3. Float Ball Stuck
4. Damaged or Loose Vacuum Hose
5. Dump Valve Open
6. Access Lid not Sealed
7. Vacuum Hose Clogged
8. Air Intake Grid Clogged
9. Leak in Recovery Tank
10. Water Coming out of Vacuum
Exhaust
1. Empty Tank
2. Clean the Screen with Water
3. Tap Float to Unstick then Clean
4. Attach or Replace
5. Close Valve
6. Replace Gasket
7. Clear Debris
8. Clean
9. Clean and Dry Area, Patch with
Silicone
10. Use a Low Foaming Detergent
Electrical
System
Unit will not Turn
On
1. Extension Cord not Plugged In
2. Switch not in the “On” Position
3. Building Circuit Overloaded
4. Wiring Connections Loose
1. Check if Machine and Cord are
Plugged In
2. Check Switches, Replace if
Necessary
3. Reset Circuit
4. Unplug Machine and Check for
Loose Wires
Burning Smell
1. Vacuum Motor Hung Up
2. Pump Motor Hung Up
1. Replace Vacuum Motor
2. Replace Pump
Pump
System
Pump is not
Running Properly
1. No Power to the Pump
2. Jets on Wand are Clogged
3. In-Line Water Filter is Clogged
4. Debris in Solution Tank Covering
Inlet
5. Kinked or Loose Hose
6. Pump Failed
7. Quick Disconnects are not Com-
pletely Locked Together
8. Heater is Clogged with Deposits
9. Pump is Pulsating
10. Auto Prime Valve is Open
1. Check the Electrical System
2. Clean Jet Filters
3. Clean In-Line Filter
4. Clear Debris
5. Check and Replace Hoses if
Necessary
6. Replace Pump
7. Snap Quick Disconnects To-
gether\
8. Flush Heater with System Main-
tainer or Replace if Necessary
9. Check for Clogged Jets and
Clean
10. Close Valve