Tyco Security Products
6600 Congress Avenue • Boca Raton, FL 33487 USA
7
Tele: 561 912 6000 • Fax: 561 912 6097 •
JOHNSON CONTROLS, TYCO and ILLUSTRA are trademarks and/or registered trademarks.
Unauthorized use is strictly prohibited
© 2020 Johnson Controls. All rights reserved.
Contact Information
If you have any questions regarding these release notes, please contact Tyco Security Products Technical Services at:
Toll Free:
800-507-6268, Option 2
International:
561-912-6259, Option 2
Alternative Number:
800-392-2873
Fax:
450-444-2029
Hours:
08:00
– 20:00 EST
Email:
Website:
In Europe, Middle East and Africa, contact Technical Support at:
Toll Free:
00 800 CALLTYCO or 00 800 2255 8926
Direct
: +31 475 352 722
Hours:
8am
– 6pm CET
Email:
Website:
Website:
www.tycosecurityproducts.com
Local Direct dial numbers:
UK
+44 (0) 330 7771 300
Bahrain
(0) 800 041 27
France
0800 90 79 72
Greece
00800 31 229 453
Spain
900 99 31 61
Russia
810 800 20 521 031
Germany
0800 1806 757
Turkey
00800 31 923 007
Italy
+39 02 3051 0112 or +39 02 8998 1845
United Arab Emirates
(0) 800 0310 7123
Belgium
0800 76 452
Israel
+972 (0) 77 220 1350
Ireland
180 094 3570
Nordic Countries
+45 4494 9001
S. Africa
(0) 10 100 3292
Qatar
(00)
800 100 841
Oman
(00)
800 743 64
Lebanon
01 426 801 first, then dial
855 234 3677
Egypt
(0) 800 000 9697
KSA
+966 (0) 800 850 0830
In Latin America and Caribbean, contact Technical Support at:
Southern Latin America
Contact: Cesar Cristal
Phone: +54-11-4711-8711
Cell: +54911-6452-7573
Email:
Brazil (South)
Contact: Dani Hissnauer Miguel
Phone: +55 (11) 2172 9224
Cell: +55 (11) 97663-2653
Email:
Brazil (North)
Contact: Wagner Soares
Phone: +55 (21) 2108-6016 x.250
Cell: +55 (21) 99153-3519
Email:
Northern Latin America & Caribbean
Contact: Hildebrando Duran
Phone: +57-1638-6278
Cell: +57-317668-9590
Email:
Mexico
Contact: Marco Antonio Salguero
Phone: +52-55-5488-8092
Cell: +52-55-1473-4946
Email:
In Asia Pacific, contact Technical Support at:
Toll Free:
00 800 CALLTYCO or 00 800 2255 8926
China Direct:
+86 21 6163 8644
China Hotline:
400 671 1528
India Direct:
+91 80 4199 0994
Australia Toll Free:
1 800 580 946
New Zealand & Pacific Direct:
+64 9942 4004
Hours:
9am
– 6pm Monday to Friday, China local time
Local Time
Email:
Hours:
9am
– 7pm Monday to Friday, India local time
Hours:
8am
– 6pm Monday to Friday, Australia local time
Information furnished by Tyco Security Products is believed to be accurate and reliable. However, no responsibility is assumed by Tyco Security Products for its use, nor any
infringements of other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Tyco Security Products.
