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Tyco Security Products

 

6600 Congress Avenue • Boca Raton, FL 33487  USA 

Tele: 561 912 6000 • Fax: 561 912 6097 • 

www.illustracameras.com

 

JOHNSON CONTROLS, TYCO and ILLUSTRA are trademarks and/or registered trademarks. 
Unauthorized use is strictly prohibited 
© 2020 Johnson Controls. All rights reserved.

 

 

Contact Information 

If you have any questions regarding these release notes, please contact Tyco Security Products Technical Services at: 

Toll Free: 

800-507-6268, Option 2 

International: 

561-912-6259, Option 2 

Alternative  Number: 

800-392-2873 

Fax: 

450-444-2029 

Hours: 

08:00 

– 20:00  EST 

Email

[email protected]

 

Website

www.illustracameras.com

  

 

 

In Europe, Middle East and Africa, contact Technical Support at:  

Toll Free: 

00 800 CALLTYCO or 00 800 2255 8926 

Direct

: +31 475 352 722

 

Hours: 

8am 

– 6pm  CET

 

Email: 

[email protected]

 

Website

www.tycosecurityproduct.com

 

 

Website: 

www.tycosecurityproducts.com

 

 
Local Direct dial numbers: 

UK  

+44 (0) 330 7771 300 

Bahrain 

(0) 800 041 27 

France  

0800 90 79 72  

Greece 

00800 31 229 453 

Spain  

900 99 31 61  

Russia 

810 800 20 521 031 

Germany  

0800 1806 757 

Turkey 

00800 31 923 007 

Italy  

+39 02 3051 0112 or +39 02 8998 1845 

 

  

United Arab Emirates 

(0) 800 0310 7123 

Belgium 

0800 76 452 

Israel 

+972 (0) 77 220 1350 

 

Ireland 

180 094 3570 

Nordic Countries 

+45 4494 9001 

 

S. Africa 

(0) 10 100 3292 

Qatar 

(00) 

800 100 841 

 

Oman 

(00) 

800 743 64 

Lebanon 

01 426 801 first, then dial 
855 234 3677 

 

Egypt 

(0) 800 000 9697 

KSA 

+966 (0) 800 850 0830 

 

In Latin America and Caribbean, contact Technical Support at:  

Southern Latin America 

Contact: Cesar Cristal  

Phone: +54-11-4711-8711  

Cell: +54911-6452-7573  

Email

[email protected]

  

 

Brazil (South) 

Contact: Dani Hissnauer Miguel  

Phone: +55 (11) 2172 9224  

Cell: +55 (11) 97663-2653  

Email

[email protected]

 

 

Brazil (North) 

Contact: Wagner Soares  

Phone: +55 (21) 2108-6016 x.250  

Cell: +55 (21) 99153-3519  

Email

[email protected]

 

Northern Latin America & Caribbean 

Contact: Hildebrando Duran  

Phone: +57-1638-6278  

Cell: +57-317668-9590  

Email

[email protected]

  

Mexico 

Contact: Marco Antonio Salguero  

Phone: +52-55-5488-8092  

Cell: +52-55-1473-4946  

Email

[email protected]

  

 

In Asia Pacific, contact Technical Support at:  

 

Toll Free: 

00 800 CALLTYCO or 00 800 2255 8926 

China Direct:

 +86 21 6163 8644 

 

China Hotline:

 400 671 1528 

 

India Direct: 

+91 80 4199 0994

 

Australia Toll Free: 

1 800 580 946

 

New Zealand & Pacific Direct: 

+64 9942 4004 

 

Hours:

 9am 

– 6pm Monday to Friday, China local time 

 

Local Time 

Email

[email protected] 

 

 

 

 

Hours:

 9am 

– 7pm Monday to Friday, India local time 

 

 

Hours:

 8am 

– 6pm Monday to Friday, Australia local time

 

 

 

 

 

 

Information furnished by Tyco Security Products is believed to be accurate and reliable. However, no responsibility is assumed by Tyco Security Products for its use, nor any 
infringements of other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Tyco Security Products.  

Содержание Tyco Illustra Flex IFS03D1ICWTT

Страница 1: ...tin TAB Number TB 00415 00 211020 Encrypted SD Card Storage feature Date Issued 2 11 20 Product Product Code Firmware Illustra Flex Gen 2 Cameras IFS03D1ICWTT IFS03D1OCWIT IFS03XNANWTT IFS03B1BNWIT IFS03B1ONWIT IFS03CFOCWST IFS08D2ICWTT IFS08D2OCWIT IFS08XNANWTT IFS08B2ONWITA IFS02P6INWIT IFS02P6ONWIT IFS02P6ONWITA IFS02P6ISWTT IFS02P6ONWITB IFS02P6INWITB IFS02P6ISWTTB IFS03B1ONWTTA IFS02P6ONWTTA ...

Страница 2: ...through the Camera Web GUI unless a Custom Password has been set which allows password protected access to the SD card when mounted elsewhere Currently this mounting is only supported on Linux systems NOTE The user can disable Encrypted SD Card storage to revert to being able to access the SD card via Windows based systems without a Password Disabling SD card encryption is not recommended Note The...

Страница 3: ...s requires the SD card to be formatted 4 Format the SD card by selecting Format and select Mount to mount the encrypted SD card Please note SD card will fail to mount until it has been formatted The user now has the option to encrypt SD card with custom password Please Note The Custom Password is only required when the SD card is accessed independently from the camera It will not affect SD card fu...

Страница 4: ...can be disabled at any time by unticking Encrypt entire contents of SD card However any changes to the encryption status requires the SD card to be formatted Upgrading camera from firmware pre Illustra S004 01 09 01 0042 1 Select Setup on the Web User Interface banner to display the setup menus 2 Select Maintenance from the System 3 Click on the Browse button and navigate to the latest firmware 4 ...

Страница 5: ...ement from the Edge Recording menu b Select Encrypt entire contents of SD card Please note Changing the encryption option requires the SD card to be formatted all previously recorded data will be lost c User now has the option to encrypt SD card with Custom Password Please Note The Custom Password is only required when the SD card is accessed independently from the camera It will not affect SD car...

Страница 6: ...abled by default after a camera reset 1 Log in to camera Web Gui and select Setup on the Web User Interface banner to display the setup menus 2 Select Maintenance from the System menu 3 Select Reset and OK 4 Wait for Reset process to complete 5 Log in to camera Web Gui and run through initial setup 6 Select SD Card Management from the Edge Recording menu If SD card Encryption was enabled before re...

Страница 7: ...3 64 Lebanon 01 426 801 first then dial 855 234 3677 Egypt 0 800 000 9697 KSA 966 0 800 850 0830 In Latin America and Caribbean contact Technical Support at Southern Latin America Contact Cesar Cristal Phone 54 11 4711 8711 Cell 54911 6452 7573 Email ccristal tycoint com Brazil South Contact Dani Hissnauer Miguel Phone 55 11 2172 9224 Cell 55 11 97663 2653 Email danimiguel tycoint com Brazil North...

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