Johnson Controls TL-MAP1810-0PL, Руководство по установке

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Repair Information
If the MAP Gateway fails to operate within its specifications, replace it. The MAP Gateway is not a
serviceable product; however, it does support software updates to enable feature enhancements.
For a replacement unit, software updates, or accessories, contact the nearest Johnson Controls
representative.
Do not open the MAP Gateway housing. The MAP Gateway has no user-serviceable parts inside.
The MAP Gateway does not require periodic field maintenance.
Troubleshooting
Table 4: Launch Issues Troubleshooting Information
Problem Resolution
You are not directed to the
MAP Gateway login page
when you launch a web
browser.
Reason
Device behavior can vary based on the device and Internet browser
in use. For instance, some devices cache browser information and
do not automatically redirect users to the MAP Gateway login page
when the browser is launched.
Resolution
Direct your browser to https://mapgwy.com or 192.168.142.1.
Note: On Johnson Controls laptops, you may need to temporarily dis-
able the VPN connection, for example Zscaler, in order to connect to
the interface. Re-enable the VPN connection immediately after you dis-
connect from the SC-AP to ensure optimal IT protection
After the controller or HVAC
device to which a MAP
Gateway is connected is
upgraded, the connected
MAP Gateway no longer
displays active or current
data.
Unplug the MAP Gateway from the sensor actuator (SA) or field
controller (FC) bus, then plug the MAP Gateway back in.
Every time I install the SSL
certificate on my device, it
asks meto re-install it. What
should I do?
1. Verify that the time on your clientdevice is correct. If the device
time is not current (for example, after ahard reset), close the
browser, set the time, and then try toinstall the certificate.
Note: You must time sync the device if the local time on SC-Equip data
does not match the correct local time. Do this in the BACnet time sync
menu. The time on the browser device is then sent to the SC-Equip to
sync up the times.
2. Check your Web Browser Settingsand verify that Cookies are
enabled.
Mobile Access Portal Gateway Installation Guide 24