John Lewis JLBIIH804, Руководство пользователя

Страница: 24 / 32

GB IE
GREAT BRITAIN & IRELAND -
Guarantee/Customer Service
Standard guarantee conditions:
We, Electrolux, undertake that if within 12
months of the date of the purchase this
Electrolux appliance or any part thereof is
proved to be defective by reason only of faulty
workmanship or materials, we will, at our
option repair or replace the same FREE OF
CHARGE for labour, materials or carriage on
condition that:
• Appliance has been correctly installed and
used only on the electricity supply stated on
the rating plate.
• Appliance has been used for normal domestic
purposes only, in accordance with
manufacturer's instructions.
• Appliance hasn't been serviced, maintained,
repaired, taken apart or tampered with by
person not authorised by us.
• Electrolux Service Force Centre must
undertake all service work under this
guarantee
• Any appliance or defective part replaced shall
become the Company's property.
• This guarantee is in addition to your statutory
and other legal rights.
Exclusions
• Damage, calls resulting from transport,
improper use, neglect, light bulbs, removable
parts of glass, plastic.
• Costs for calls to put right appliance which is
improperly installed, calls to appliances
outside United Kingdom.
• Appliances found to be in use within a
commercial environment, plus those which
are subject to rental agreements.
• Products of Electrolux manufacturer that are
not marketed by Electrolux
Service and Spare Parts. Please contact your
local Service Force Centre: 08445 616
616 (Call will be routed to Service Force Centre
covering your postcode area). For address of
local Service Force Centre and further
information, please visit:
www.serviceforce.co.uk
Before calling out
an engineer, please ensure you have read the
details under the heading "What to do if... /
Troubleshooting". When you contact the
Service Force Centre you will need to give the
following details: Your name, address and
postcode, your telephone number, clear concise
details of the fault, model and serial number of
the appliance (found on the rating plate), the
purchase date. Please note a valid purchase
receipt or guarantee documentation is required
for in guarantee service calls.
Customer Care. Please contact our Customer
Care Department: Electrolux Major Appliances,
Addington Way, Luton, Bedfordshire, LU4 9QQ
or visit our website at www.electrolux.co.uk
Customer
Care
Departmen
t, Tel: (Calls may be recorded
for training purposes)
Electrolux 08445 613 613
24 Hob user manual