Joerns Healthcare Warranty Program
for Hoyer HPL402 Power P
atient Lift
Post Acute, Acute, HomeCare
2430 Whitehall Park Dr. Ste 100
Charlotte, NC 28273
(P) 800.826.0270
(F) 800.457.8827
VA/Government
19748 Dearborn Street
Chatsworth, CA 91311
(P) 800.966.6662
(F) 800.232.9796
Canadian Office
1000 Clarke Rd. Ste 6
London, ON Canada N5V 3A9
(P) 866.546.1151
(F) 519.451.8662
United Kingdom and
Other Countries
+44 (0)844 811 1156
+44 (0)844 811 1157
Netherlands
+31 (0)30 6363700
+31 (0)30 6363799
www.Joerns.com • www.RecoverCare.com email: [email protected]
© 2015 Joerns Healthcare • 000-3558 RevD • 15-2003
5/2007_Page 8 of 8
Your Hoyer Classics Lifts are warranted for one
(1) year after purchase by the original consumer/
owner.
Components are warranted as follows:
1. Lifter structure; base, mast, boom, and
suspension cradle.
2. Hydraulic pump/jack (for manual lifters).
3. Electronic control box, hand pendant, actuator
and battery (for power lifters).
All other non-durable components, such as rubber
parts, plastic parts and painted surfaces, are
warranted for one (1) year from original consumer/
owner purchase. These non-durable components
are subject to normal wear and replacement.
Damage caused by use in unsuitable environmental
conditions or failure to maintain the product in
accordance with user and service instructions is
not covered. Any alteration,
modification, or repair
unless performed by or authorized in writing by
Joerns Healthcare will void this warranty.
This warranty applies in the USA only. Check with
your supplier to find out if international warranties
apply.
Parts
Hoyer Classics Lifts contain various parts that
wear from normal use. These parts, such as rubber
parts, plastic parts and painted surfaces are not
covered under the one-year warranty but are
covered for 90 days after date of purchase.
Joerns Healthcare’s obligation under this warranty
is limited to supplying replacement parts, servicing,
or replacing, at its option, any product which is
found by Joerns Healthcare to be defective.
Warranty replacement parts are covered by the
terms of this warranty until the product’s original
warranty period expires.
When requested by Joerns Healthcare, parts
must be returned for inspection at the customer’s
expense. Credit will be issued only after inspection.
Service
Most service requests can be handled by the
facility Maintenance Department with assistance
from the Joerns Healthcare Product Service
Department.
Should a technician be required, one will be
provided by Joerns Healthcare, at our discretion.
Only the Joerns Healthcare Product Service
Department can dispatch authorized technicians.
This warranty is extended to the original purchaser
of the equipment.
Manufactured by:
Joerns Healthcare, LLC
2100 Design Rd. Ste 100
Arlington, TX 76014
