26
TROUBLESHOOTING
1. Please note, if a power failure occurs due to disconnection of the power cord, or the off power
button has been pushed off during an ice making cycle, small ice chips may formed and lodge
in the automatic shovel causing it to jam. If this occurs, the ice chips may be removed by
disconnecting the power cord and gently pushing the shovel to the rear of the cabinet and
removing the ice chips, then restarting.
2. Please restart the ice maker by pressing Stop and then Start. If the Ice shovel does not push
the Ice into the Ice collector after the formed Ice drops from the evaporator finger while at the
same time the M light is on, check to see if the water tray is horizontal or balanced. If not then
adjust by pressing the Ice shovel lightly with your finger. Then re-start the Ice maker.
Problem
Possible Cause
Suggested Solutions
The compressor works
abnormally with a
Buzzing noise
The voltage is lower
than recommended.
Stop the Ice maker and do not restart until
the voltage is normal.
Water shortage indicator
light is on
1.There is no water
2.The pump is full of air
1. Press the stop button, fill with water, wait 3
minutes and press the start button to restart.
When the water has reached the fill line the
ice maker will restart automatically.
2. Open the drain cap, and let several drops
water runs out.
“ON” button is not on
No power.
Turn power on.
The Ice made is too
large and with pieces
sticking together.
The water temperature
in the water tank box or
ambient is too low
Stop the machine and reset the ice making
cycle. Restart the machine after turning it off.
Conditions
for
Ice
making Cycle are right
but no ice is made.
Refrigerant
leaks./
Sealed
system
is
blocked
Call the technical assistance.
The lights of ice full and
deficient come on at the
same time.
Water tray is blocked by
ice cube
Clear the ice cube under the ice shovel pull
out the plug and insert It again then press the
”START” button, two minutes later the
machine will restart automatically
