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11 

Troubleshooting 

If for some reason the Gangway32 does not give you the expected 
results, take a moment to do some investigating.  The most 
important concept is that you have your Gangway32 connected 
properly as outlined in 

Installation and Use

. Take a moment to 

double check your setup.  
 
A common problem is forgetting to turn the power switch on or 
turning the unit on after the software application has launched. 
 
In addition, the JLCooper website (

www.jlcooper.com

) wil

contain current information on drivers, applications and 
troubleshooting.   
 
Below are listed some possible issues and solutions. 

 

### 

 
If all else fails, you can contact the JLCooper Service Department 
at: [email protected]

 
Care and Service  

If properly cared for, your Gangway32 should provide years of 
troublefree performance. While the Gangway32 is built in a rugged 
enclosure, please avoid dropping the Gangway32.  
 
Clean with a soft, damp cloth. Do not allow liquids, dust or other 
foreign matter to get inside the unit.  
 
There are no user-serviceable parts in the Gangway32. Please refer 
to the JLCooper Electronics Limited Factory Warranty on the 
following page for detailed warranty and service information.  
 

Содержание GangWay32

Страница 1: ...9Pin Gang Roll Router User Manual ...

Страница 2: ...r Electronics All other brand names are the property of their respective owners Gangway32 User Manual First Edition October 18 2017 Part Number 932154 2017 JLCooper Electronics 142 Arena Street El Segundo CA 90245 USA 310 322 9990 310 335 0110 www jlcooper com ...

Страница 3: ...3 Table of Contents Introduction 4 Installation 5 Unpacking 5 Setup 5 Connecting the Gangway32 6 Using the Gangway32 7 Technical Reference 9 Troubleshooting 11 Care and Service 11 ...

Страница 4: ...he unit has 54 illuminated pushbutton switches to configure and show the port routing Connections include two 9 pin D Sub connectors for controllers 1 on the rear panel 1 on the front panel and 32 9 pin D Sub connectors for devices such as VTR decks video servers and switchers The unit can be powered from the supplied power adaptor or powered from 9 12 volts DC ...

Страница 5: ...er your product at http www jlcooper com This will allow us to notify you of important updates and changes Setup The Gangway32 s compact 1U rack mount design makes it easy to locate wherever you need it The Gangway32 must be setup up in a location that does not experience vibration excessive humidity dust or temperature extremes The Gangway32 can be mounted in any orientation ...

Страница 6: ...wing diagram Connect your deck controller into the Controller port on the rear panel Alternately your deck controller can be plugged into the Controller port on the front panel if it is more convenient In this case make sure the front panel Enable button is illuminated Connect your slave devices to the numbered ports on the rear panel You can connect up to 32 slave devices to the Gangway32 ...

Страница 7: ...es has been pressed Tally Select The Tally Select switch allows you to route Tally messages device status and responses back to the controller Pressing this button allows you to use the numbered buttons to select the slave device that returns tally messages back to the controller Only one slave device at a time can return tally back to the controller Group Select The Group Select switches allow yo...

Страница 8: ...elect is lit The state of the Front Panel Enable LED is not stored The All button is turned off Enable The Enable button selects the front panel controller port If the Enable button is illuminated the Gangway32 uses the front panel controller port If the Enable button is extinguished the Gangway32 uses the rear panel controller port ...

Страница 9: ...e Interface outputs The inputs can be used to sense external signals such as tallies and alarms These pins are a CMOS input The input signal must be limited to between 0 and 5 volts referenced to ground This input is pulled up to 5 volts with an internal pullup resistor This makes it compatible with dry relay contacts optoisolators and open collector outputs The outputs can be used to trigger exte...

Страница 10: ...ut 23 Input 31 17 Input 8 Input 16 Input 24 Input 32 18 Ground Ground Ground Ground 19 Ground Ground Ground Ground 20 Ground Ground Ground Ground 21 Ground Ground Ground Ground 22 Output 7 Output 15 Output 23 Output 31 23 Output 6 Output 14 Output 22 Output 30 24 Output 4 Output 12 Output 20 Output 28 25 Output 2 Output 10 Output 18 Output 26 GPI Pinout Power The Gangway32 requires a 9 12 volt DC ...

Страница 11: ...ent information on drivers applications and troubleshooting Below are listed some possible issues and solutions If all else fails you can contact the JLCooper Service Department at service jlcooper com Care and Service If properly cared for your Gangway32 should provide years of troublefree performance While the Gangway32 is built in a rugged enclosure please avoid dropping the Gangway32 Clean wit...

Страница 12: ... approximately 15 business days from receipt of product to shipping Your actual turn around time will include return shipping Actual turn around time will vary depending upon many factors including the repeatability of the customer s reported complaint the availability of parts required for repair the availability of related products needed to evaluate the product if necessary Priority services ar...

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