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Legal
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4.5 Payments, Deposits, Credit Cards, And Checks
Payment is due in full as stated on your bill. IF WE DON’T RECEIVE PAYMENT IN FULL WHEN DUE, WE MAY, TO THE
EXTENT PERMITTED BY THE LAW OF THE STATE OF THE BILLING ADDRESS WE HAVE ON FILE FOR YOU AT THE
TIME, CHARGE YOU A LATE FEE UP TO 1.5 PERCENT A MONTH (18 PERCENT ANNUALLY) OR A FLAT $5 A MONTH,
WHICHEVER IS GREATER, ON UNPAID BALANCES. WE MAY ALSO CHARGE YOU FOR ANY COLLECTION AGENCY
FEES BILLED TO US FOR TRYING TO COLLECT FROM YOU. SHOULD WE NOT RECEIVE YOUR LATE PAYMENT,
WE MAY SUSPEND YOUR SERVICE UNTIL PAID IN FULL. WE RESERVE THE RIGHT TO CHARGE A REASONABLE
RECONNECTION FEE. IF YOUR ACCOUNT REMAINS UNPAID, WE WILL CANCEL SERVICE FOR NON-PAYMENT. We
reserve the right to require recurring credit card billing for certain products or services. We also reserve the right to require
an advance deposit (or an increased deposit) from you based on your payment history and changes in your plan and/or
the frequency of use of our services. We’ll pay simple interest on any deposit at the rate the law requires. Please retain your
evidence of deposit. You agree that we can apply deposits, payments, or repayments in any order to any amounts you owe
us on your account(s). You can’t use a deposit to pay any bill unless we agree. We will not honor limiting notations you make
on or with your checks. We may charge you up to $25 for any returned check or denied credit card charges, depending on
applicable law.
5. Service Subject To Change
Your service is dependent upon our business requirements, including policies, practices and procedures, which we can
change without notice. Unless otherwise prohibited by law, we can also change prices and any other conditions in this
agreement at any time by sending you written notice prior to the billing period in which the changes would go into effect. If
you choose to use your service after that point, you’re accepting the changes. If the changes have a material adverse effect
on you, however, you can end the affected service, without any early cancellation fee, just by calling us within 60 days after
we send notice of the change.