PAGE 19 of 24
CX0502 Rev 00.4
Chapter 8
TROUBLESHOOTING
Problem
Possible Cause
Solution
Preamp will
not turn on.
Battery is dead
Replace battery with a new
9V battery.
(see “Low Battery
Indicator” on page 16)
Battery has been
installed in the
preamp incorrectly.
Ensure the polarity markers
of the battery match those
of the preamp’s battery
compartment.
(see “Low
Battery Indicator” on page
16)
No signal
being
received by
instrument
Preamp is off.
Turn on preamp
(see
“Activating Preamp” on page
15)
Incorrect cable
connections
Ensure cables are routed
properly to appropriate
equipment
(see “Standard
Configuration” on page
12)
.
Internal failure
Remove preamp from signal
path and connect probe
directly to instrument. Verify
probe signal is present on
instrument. Should failure
continue, contact Jireh
Industries for repair
(see
“Technical Support” on page
20)
.