After-sales Service Guide
Terms of Limited Warranty Service
Under the terms of Limited Warranty Service, Tianjin Jinke Electronics Co., LTD. will provides
free repair for any problems of quality.
The Warranty period of 12 months on the product (without present) starting on the original date
of purchasing and 3 months on accessories that means Jinke provides warranty service without
charge for: limited repair and free maintenance (not including the fault and damage caused by
wear material, artificial factors by customer and non-quality problem etc.)
The appearance of product in the warranty period without nick and artificial damage, with
invoice (valid receipt), warranty service card (kept by customer), these will be the proof for
after-sales service. Jinke can check the warranty service card of customer. (Which filled in by
customer, and send it to Jinke) If after repair, the products still appear the same fault, which can
be exchanged (not including accessories and present). If you have any questions, please contact
service department of Jinke.
The warranty period for the repaired product is the rest time of warranty period, or 90 days
starting from the repairing date. The longer time is counted as the warranty period.
Under the requirement of Jinke or its licensing service center, customer should provide invoice
(valid receipt) and warranty service card, or other information which can prove the date and
place of purchasing the product.
Any charges before the product arrives Jinke or its licensing service center should be the
expenses of customer.
What this Warranty Does not Cover:
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Damage resulting from shake, collision, shedding and misuse;
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Saving under improper condition; exposing in unsuitable environment such as
humidity, higher or lower temperature; immerged by food, smear or liquid;
caused by force majeure and other factors.
※
Failure resulting from change, connect, repair (including but not limited to use of
any backup component, other than that authorized by Jinke),misuse, neglect, abuse, accident,
