Jidé s.a. – Rue des Meuneries 11 – B-4650 HERVE (Belgique) – Tél. +32 87 31.75.12 – Fax +32 87 31.75.11 –
NORDIC PLUS (EN) June 2018
30
TROUBLESHOOTING
Causes - Advice
Observation
Possible causes
Remedies
Lighting-up difficulties
- Damp fuel
- Logs too large
- Cold flue
- Insufficient draft
- Use small dry wood to form a bed of embers
- Reheat the flue by lighting newspaper, door
closed
- Check the operating conditions of the flue and the
air intake level in the home
- Draft test with a depressionmeter
Return of smoke
- Insufficient draft
- Effect of wind
- Poorly insulated flue
- Flue too short
- Flue not sealed
- Flue cross-section too small
- Flue partly obstructed by a foreign body of
tar
- Presence of a too powerful V.M.C or cooker
extraction hood
- During the opening of the door
- Consult the installer
- Draft test with a depression meter
- Inspect the flue and sweep if necessary
- Review the air intake level of the home (check the
opening of a door or window)
- Place the house und a slight overpressure
- Open the air inlet before opening the door
- Always open the door slowly in order to avoid
smoke being sucked outside the fireplace
Little heating, the fire does
not take well during normal
operation
- Insufficient draft
- Wood too damp
- Too large wood in diameter
- See above
- Use wood which shows a water content ranging
of 15 %
- Make sure of a sufficiently sharp combustion
before charging the stove with wood with a large
diameter
- Increase the level of primary air combustion
Chimney fire
- Insufficient draft
- Wood too damp
- Negligence with the sweeping
- See above
- Respect the normal frequency of the sweeping