Problem
Probable Cause
Solution
Excess Wire Tension On Union
•
Excess wire between cord grip
and UV lamp connector
•
Loosen cord grip and adjust length of
wire to match Lamp Insert handle
Control Panel Not Seating
•
Excess wire not stored in UV
housing
•
Lamp Insert handle too long
• Reposition wire in UV housing
•
Trim and reconnect Lamp Insert
handle
Lamp Insert Not Seating
•
Check alignment of keyway
and top plate
•
Check for debris in UV housing
• Re-position top plate
•
Flush debris from UV housing with
hose
Water in Enclosure
•
Enclosure cover not secure
•
Conduit hub not secure
• Align and tighten enclosure cover
•
Tighten conduit hub
“Lamp Active” Light Not Lit
•
No power from main breaker
panel
•
No power to UV Lamp
• The “Lamp Active” bulb has
burned out
•
Check wiring and main breaker panel
•
Check internal wiring to UV Lamp
•
Check internal wiring to UV Lamp
• Check orientation of control panel
cover
UV Lamp Not Lit
• Inbound power inactive
•
UV Lamp burned out
•
Check wiring to UV Lamp
•
Check UV Lamp
Auxiliary Alarm After Start Up
• Alarm settings incorrect
• Alarm condition is active
• Check alarm setting jumpers for
proper NO/NC
•
Check external devices
Troubleshooting Guide for Jet Model 952 UV Disinfection Device
