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5.4 How to solve the problem if the monitor does not show pictures?

This Jennov wireless camera system will start to work immediately after you power on the system.
Connecting the NVR to TV or PC monitor with a VGA/HDMI cable,then you can view the videos 
after they are powered on.If the display shows no picture and no signal,it is normally the resolution 
compatibility problem.
The default resolution of the NVR is 1280*1024.Please adjust the resolution of the NVR after 
confirming the input resolution of the display which you want to connect to your NVR system.
1) After confirming the resolution of the display which you want to present the pictures,then 
connecting the display which matches the default output resolution of the NVR with a VGA/HDMI 
cable,finally,you will enter the NVR system soon.
2) Right click your mouse,enter System Setup>General Setup>Display Resolution,please adjust the 
NVR resolution to match the original display resolution,finally click “OK” to complete the setting.

3) Reconnecting the NVR and the original display with HDMI/VGA cable,then check if the display 
can present pictures normally.
4) If there is only one display,and you can't adjust the NVR resolution with other 
display,then you can restore the NVR to the factory settings by mouse.The operation steps as 
following:When the NVR is powered on, left click your mouse and hold it for 6 seconds,then release
it and wait for about 10 seconds,the NVR will restart automatically and restore the output resolution 
to the default value of 1024*768.

Apply

Ok

Cancel

Language
Display Resolution
Auto Logout
Key Buzzer
Keypad Type
Remote ID
Auto Switch
OSD Alpha
Boot Wizard
Show Cloud ID When Preview
Show Time When Preview

General Setup     Record Setup    Network Setup    Channel Setup    System Admin

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General Setup

Time Setup

HDD Setup

Error Setup

English

1280x1024

1024x768
1280x1024
1366x768
1440x900
1080p@50Hz
1080p@60Hz

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Содержание J Series

Страница 1: ...2023 029 E Be sure to read this book before installing or using the surveillance camera Keep the book in a safe place so that you can read it whenever necessary Please read carefully before use it su...

Страница 2: ......

Страница 3: ...factors such as distance and obstacles so please test the final installation position before set it up to ensure better use experience If you have any problem during your use please do not leave a rev...

Страница 4: ...roduction 11 2 3 Change the system language of the NVR 12 2 4 Adjust the system time and date of the NVR 13 2 5 Set up 24 7 hours recording 13 2 6 Set up 24 7 hours motion detection video recording 14...

Страница 5: ...5 FAQ 5 1 Add a new camera to NVR 35 5 2 Precautions when rematching codes or replacing cameras 36 5 3 What if you forget NVR system password 37 5 4 The NVR monitor does not show pictures 38 5 5 The c...

Страница 6: ...a can receive the NVR signal perfectly please install the camera in the scope that wifi signal can arrive please test whether the NVR wifi signal is reachable or not in advance 5 All the cameras have...

Страница 7: ...th a USB flash drive used for system upgrade 5 Power supply port 12V 2A DC power adapter 6 Antenna Transmit wifi signal from NVR 7 Power indicator Light will turn to red when the NVR is powered 8 HDD...

Страница 8: ...e NVR via wifi you will need to connect the NVR and camera with a network cable 6 USB port Operated with a USB mouse used to save video files with a USB flash drive used for system upgrade 7 Power sup...

Страница 9: ...a new camera to the NVR recorder or when camera can t connect to the NVR via wifi you will need to connect the NVR and camera with a network cable 7 Reset button Press the button for at least 15 secon...

Страница 10: ...d power cable 1 Unscrew four fixing screws of the cover and remove the cover 4 Put back and fix the cover with the screw in Step 1 to finish the installation 4 Put back and fix the cover with the scre...

Страница 11: ...ff the recorder when installing the hard disk 4 Push the cover and fit it into the main body 3 Connect HDD to the Device using data cable and power cable 2 Align the HDD to the four holes of cover and...

Страница 12: ...ewing on the mobile phone PC Step 1 Screw the antenna to the camera Step 2 Connect the monitor to the TV with a VGA HDMI cable if you want the pictures presented on a broader screen Step 3 Insert the...

Страница 13: ...installing the camera and then install it within the effective range of the NVR wireless LAN For better night vision effect please avoid camera lens facing the light Try to install the video recorder...

Страница 14: ...is connected to the NVR if the picture is flipped we need to adjust the picture of the camera according to the following steps Right click the screen to open the main menu video management select devi...

Страница 15: ...Cancel ok Ok Cancel 1 2 Add User Delete User ID 1 2 3 4 5 6 7 8 9 10 11 12 admin Yes Super user UserName General Setup Record Setup Network Setup Channel Setup System Admin System Version System Log...

Страница 16: ...Exit System I 1 1 2 3 4 Apply Ok Cancel General Setup Time Setup HDD Setup Error Setup Language Display Resolution Auto Logout Key Buzzer Keypad Type Remote ID Auto Switch OSD Alpha Volume Show Cloud...

Страница 17: ...Ircut mode Update Success 32 32 32 32 32 Infrared mode daylight night full color mode smart mode Default Bright Soft smart mode Exit Tour Start Speed Preset Store Goto Zoom Focus Iris 5 PTZ control Yo...

Страница 18: ...up System Admin 1 Advanced Summer Time YYYY MM DD Time Format Enable 08 00 12h 24h 2021 09 14 10 28 31 2 5 Steps to set up 24 7 hours recording 1 Click System Setup in the main menu then select the Re...

Страница 19: ...or this wireless camera system you can set up both 24 hour recording and motion detection recording at the same time or only record during the time period you ve set up when motion happens Copy To Cha...

Страница 20: ...the writing speed of 10MB s otherwise it may cause recording faill TFCARD SL64G Formatted 256 0GB 0 5GB 237 8GB 1 2 Note 1 Up to 4TB hard drive can be used 2 SD card recording is compatible with NVR a...

Страница 21: ...few differences in the above interface Only two 5MP cameras can play at the same time Thank you for your understanding 2 9 If the hard drive is full should I delete it manually When the hard drive is...

Страница 22: ...19 53 43 19 16 42 18 57 49 Duration 00 59 59 01 00 00 01 00 00 01 00 00 00 05 01 00 35 58 00 16 36 00 00 13 Size 35M 35M 55M 135M 47M 319M 255M 2M Record Mode Search Time USB avi USB 28 63GB 28 66GB...

Страница 23: ...atus 5523 W 5523 W 5523 W 5523 W 172 20 14 30 172 20 14 31 172 20 14 32 172 20 14 33 1 2 3 4 5 6 7 8 ID Device Name N1 Por Protocol Search Match Code Add One Modify IP Advanced Protocol Video Manage D...

Страница 24: ...era and the NVR or the distance is too long please use repeater function The repeater function can enhance the signal and the signal arrival distance range can be increased by 2 times D It is possible...

Страница 25: ...orage Allow The Device To Downgrade Search complete 1 172 20 14 66 3 6 62 5721107 General Setup Record Setup Network Setup Channel Setup System Admin Encode Setup PTZ setup Channel OSD Video Detection...

Страница 26: ...rea in the blue detection area The system will alarm You will receive the configured E mail notifications and APP notifications Chapter 3 Alarm Setting Fill all Clear all Return Default all selected C...

Страница 27: ...y is insufficient a corresponding mark will be displayed Disable alert icons and error types if you want to remove large markers General Setup Record Setup Network Setup Channel Setup System Admin Ok...

Страница 28: ...Setup Network Setup Channel Setup System Admin Encode Setup PTZ setup Channel OSD Video Detection IPC Upgrade Bitrate Ok Cancel Apply Buzzer E mail Notice APP Alarm Full Screen Enable Humanbody Bodyr...

Страница 29: ...ings are successful When shows Test Complete check your Yahoo inbox whether it receive the alarm successfully General Setup Record Setup Network Setup Channel Setup System Admin Enable Network Setup D...

Страница 30: ...xxx gmail com Click Test to check if the settings are successful When shows Test Complete check your Gmail inbox whether it receive the alarm successfully Note If you are not sure which method to set...

Страница 31: ...Enter main menu and click Help Enter Sign in using App Passwords and click Google Account Sign in using App Passwords 2 Sign in using App Passwords 1 26...

Страница 32: ...hoose Security finally choose 1 password of the App passwords After entering your Gmail psaaword you will enter App passwords page select the APP Mail and device Windows computer or other device which...

Страница 33: ...DNS E mail Wireless Setup PPPOE Wireless Internet Ok Cancel Apply Reset Display gmail jennov gmail com xxxxxxxxxxxxxxxx smtp gmail com 465 SSL jennov gmail com jennov gmail com NVR Report 30 30 E mail...

Страница 34: ...Setup Record Setup Network Setup Channel Setup System Admin Enable Network Setup DDNS E mail Wireless Setup PPPOE Wireless Internet Ok Cancel Apply Reset Display gmail jennov gmail com xxxxxxxxxxxxxxx...

Страница 35: ...Then the areas edition page will show You can edit the detection areas when you finish the edition then right click the mouse choose return finally click OK to save the settings Fill all Clear all Re...

Страница 36: ...following Click Register and enter a username password email address and other related information then log in 4 Steps to operate Eseecloud A Run Eseecloud click the icon and click Scan code to add c...

Страница 37: ...ail Notice APP Alarm Full Screen Enable Humanbody Bodyregion Channel Detection Sensitivity Alarm Duration 1 Motion High 5 seconds Copy To Arming Time Area Edit 4 3 How to play back detect video with c...

Страница 38: ...below picture shows Finally click Finish to complete device adding process Playback User Parameter Record Screenshot Disconnect All Screen Number More Function Device Management SD EseeCloud EseeClou...

Страница 39: ...drive After clicking the button you can search and play the corresponding videos according to the specific conditions The searching files steps are the same as you operate on your NVR Screenshot used...

Страница 40: ...Video Source No Video Source No Video Source 5 1 How to add a new camera to NVR What is the solution for no picture shows on the display or camera shows connect failed If you want to add a new camera...

Страница 41: ...All Manual Edit Channel Setup Wireless Setup Repeater Connect Success Connect Success Connect Success Connect Success No Video Source No Video Source No Video Source No Video Source 5 2 Do you need to...

Страница 42: ...ws 3 When Restore the default user are you sure to continue appears click Yes 4 Finally you can set a new password in the user management If you don t need a password please leave it blank and click O...

Страница 43: ...lution please adjust the NVR resolution to match the original display resolution finally click OK to complete the setting 3 Reconnecting the NVR and the original display with HDMI VGA cable then check...

Страница 44: ...h monitor NVR recorder If you want to install a larger capacity hard drive maximum support 4TB please refer to the above method to replace the hard drive installed inside the NVR 5 5 What is the solut...

Страница 45: ...hen find your router and its IP address such as 192 168 1 1 5 7 How to keep NVR online What s the solution when NVR shows offline Please follow below steps to check the reason 1 Check the LAN connecti...

Страница 46: ...en the IP address is between 192 168 1 2 and 192 168 1 254 for example 192 168 1 110 If the gateway is 192 168 0 1 then the IP address is between 192 168 0 2 and 192 168 0 254 for example 192 168 0 11...

Страница 47: ...ude not only security kits consisting of ordinary NVRs and IP cameras but also the latest multifunctional kits including NVR monitors and network cameras Jennov s innovative surveillance products are...

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Страница 50: ...and send it to the email support jennov com Then your free warranty will take effect During the warranty period if any parts of product are damaged please contact us immediately and we will provide s...

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