Before calling for assistance or service, please check the
“Troubleshooting” section. It may save you the cost of a ser-
vice call. If you still need help, follow the instructions below.
FOR ASSISTANCE AND SERVICE IN THE U.S.A.:
If the problem is not due to one of the items listed in the
“Troubleshooting” section…
Call the dealer from whom your appliance was
purchased, or call Maytag Appliance Sales Company,
Jenn-Air Customer Assistance at 1-800-688-1100 or
1-423-472-3333 to locate an authorized service company.
When calling, please know the purchase date and the
complete model and serial number of your appliance.
(See the “Warranty” section for information on owner’s
responsibility for warranty service.) Be sure to retain
proof of purchase to verify warranty status.
Requesting Assistance
and Service
14
If the dealer or service company cannot resolve your
problem, write to:
Jenn-Air Customer Service
Attn: CAIR
SM
Center
P.O. Box 2370
Cleveland, TN 37320-2370
Web address: www.jennair.com
Or call: 1-800-688-1100.
U.S. customers using TTY for deaf, hearing impaired or
speech impaired, call: 1-800-688-2080 (Monday-Friday,
8:00 a.m.-8:00 p.m. Eastern Time).
NOTE: When writing or calling about a service problem,
please include the following information:
1. Your name, address and daytime telephone number.
2. Appliance model number and serial number.
3. Name and address of your dealer or servicer.
4. A clear description of the problem you are having.
5. Proof of purchase (sales receipt).
All specifications are subject to change by manufacturer
without notice.
