17
ASSISTANCE OR SERVICE
If you need service
Please refer to the warranty page in this manual.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. Factory specified parts will fit
right and work right because they are made with the same
precision used to build every new appliance.
To locate factory specified replacement parts in your area, call
the following customer assistance telephone number or your
nearest designated service center.
In the U.S.A.
Call Jenn-Air Customer eXperience Center toll free:
1-800-JENNAIR (1-800-536-6247) or visit our website at
www.jennair.com
Our consultants provide assitance with:
■
Scheduling of service. Jenn-Air
®
appliances designated
service technicians are trained to fulfill the product warranty
and provide after-warranty service, anywhere in the United
States.
■
Features and specifications on our full line of appliances.
■
Referals to local Jenn-Air
®
dealers.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
For further assistance
If you need further assistance, you can write to Jenn-Air
Appliances with any questions or concerns at:
Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Accessories
Charcoal Filter Kit
(for non-vented installations only)
Order Part Number W10272069
Chimney Kit Recirculation
(for 7' 9" [2.36 m] to 10' 4" [3.15 m] ceilings)
(for non-vented installations only)
Order Part Number W10646865
Chimney Extension Kit - (vented)
(for 10' 2" [3.1 m] to 12' [3.66 m] ceilings)
Order Part Number W10646863
Chimney Extension Kit - (vented)
(for 9' 1" [2.77 m] to 11' [3.35 m] ceilings)
Order Part Number W10685946
Chimney Extension Kit - (recirculating)
(for 10' 2" [3.1 m] to 12' [3.66 m] ceilings)
(for non-vented installations)
Order Part Number W10685947
Chimney Extension Kit - (recirculating)
(for 9' 1" [2.77 m] to 11' [3.35 m] ceilings)
(for non-vented installations)
Order Part Number W10646866
6" (15.2 cm) Makeup Air Kit
(consult local building codes)
Order Part Number W10446915
Vent Duct Adapter 6" to 8" (15.2 cm to 20.3 cm)
(for 8" [20.3 cm] duct installations)
Order Part Number W10685950
In Canada
Call the Jenn-Air Canada LP Customer eXperience Centre toll
free at 1-800-JENNAIR (1-800-536-6247) or visit our website at
www.jennair.ca
Our consultants provide assistance with:
■
Scheduling of service. Jenn-Air
®
appliances designated
service technicians are trained to fulfill the product warranty
and provide after-warranty service, anywhere in the Canada.
■
Features and specifications on our full line of appliances.
■
Referals to local Jenn-Air
®
dealers.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
For further assistance
If you need further assistance, you can write to Jenn-Air
Appliances with any questions or concerns at:
Jenn-Air Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.