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TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Your refrigerator drawers will not operate

■

Is the power supply cord unplugged? Plug into a grounded
3 prong outlet.

■

Has a household fuse blown, or a circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.

■

Is the refrigerator control set to the Cool Off setting?

See “Using the Controls.”

■

Are the refrigerator drawers not cooling? Turn them off
then on again to reset. See “Using the Controls.” If this does
not correct the problem, call for service.

The motor seems to run too much

■

Is the room temperature hotter than normal? The motor
will run longer under warm conditions. At normal room
temperatures, expect your motor to run about 80% of the
time. Under warmer conditions, it will run even more.

■

Has a large amount of food just been added to the
refrigerator drawers? Adding a large amount of food warms
the refrigerator drawers. The motor normally will run longer to
cool the refrigerator drawers back down.

■

Are the drawers opened often? The motor will run longer
when this occurs. Conserve energy by getting all items out

at one time, keeping food organized, and closing the drawer
as soon as possible.

■

Are the controls not set correctly for the surrounding
conditions? See “Using the Controls.”

■

Are the drawers not closed completely? Close the drawers
firmly. If they do not close completely, see “The drawers will
not close completely” later in this section.

■

Are the drawer gaskets not sealed all the way around?
Contact a technician or other qualified person.

The refrigerator drawers seems to make too much
noise

The sounds may be normal for your refrigerator drawers.

See “Normal Sounds.”

The divider between the two compartments is warm

The warmth is probably due to normal operation of the
automatic exterior moisture control. If still concerned, call

for service.

Temperature is too warm

■

Are the air vents blocked in either compartment? This
obstructs cold air movement between the compartments.
Remove any objects from in front of the air vents. See
“Ensuring Proper Air Circulation” for the location of air vents.

■

Are the drawers opened often? The refrigerator drawers will
warm when this occurs. Keep the refrigerator drawers cool by
getting all items out at one time, keeping food organized, and
closing the door as soon as possible.

■

Has a large amount of food just been added to the
refrigerator drawers? Adding a large amount of food warms
the refrigerator drawers. It can take several hours for the
refrigerator drawers to return to the normal temperature.

■

Are the controls set correctly for the surrounding
conditions? See “Using the Controls.”

■

Are the refrigerator drawers not cooling? Turn them off
then on again to reset. See “Using the Controls.” If this does
not correct the problem, call for service.

There is interior moisture buildup

■

Are the air vents blocked in the refrigerator drawers?
Remove any objects from in front of the air vents. See
“Ensuring Proper Air Circulation” for the location of air vents.

■

Are the drawers opened often? Avoid humidity buildup by
getting all items out at one time, keeping food organized, and
closing the drawer as soon as possible.

■

Is the room humid? It is normal for moisture to build up
inside the refrigerator drawers when the room air is humid.

■

Is the food packaged correctly? Check that all food is
securely wrapped. Dry damp food containers before placing
in the refrigerator drawers.

■

Are the controls set correctly for the surrounding
conditions? See “Using the Controls.”

The drawers will not close completely

■

Are food packages blocking the drawer open? Rearrange
containers so that they fit more tightly and take up less
space.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.