Jenn-Air JFFCC72EHL01 Скачать руководство пользователя страница 34

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TROUBLESHOOTING—CONNECTED MODELS

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service

call, refer to the warranty page in this manual, visit

www.jennair.com/connect

or call

1-877-559-2603.

In Canada, visit

www.jennair.ca/fr/connect

In the U.S.A.:
JennAir Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

In Canada:
JennAir Brand Home Appliances

Customer eXperience Centre

200 – 6750 Century Ave.

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

First try the solutions suggested here or visit our website at

www.jennair.com/connect

If you experience

Possible Causes

Solution

Refrigerator is not

connected to home

Wi-Fi router. (Wi-Fi icon

is OFF.)

The refrigerator may be in Standby

mode.

Touch and hold Connect button together for 3 seconds to see

the Wi-Fi icon blinking, then lights are ON solid. All indicator

lights are OFF when in Standby mode.

The refrigerator has never been

connected to the home Wi-Fi router.

See the “Connectivity Setup” section.

Lost connection to home Wi-Fi router Check whether the router is ON and working with other

computers or devices in the home (able to access the Internet).

Weak signal strength or signal

interference between the refrigerator

and router

Try to place the wireless router closer to the refrigerator.

It may be necessary to install a Wi-Fi range extender.

Wi-Fi icon does not light

at all after touching and

holding CONNECT.

Something may be wrong with the

refrigerator.

Unplug or disconnect refrigerator power for 30 seconds.

Return power. Repeat Wi-Fi connecting process.

Verify that the refrigerator operates correctly, except for

not being able to connect. Call for possible additional

troubleshooting.

Refrigerator is connected

to home Wi-Fi router, but

JennAir

app does not

work.

Connection to the JennAir

app may

be unavailable.

Check Internet.

User account has not been properly

set up or the refrigerator has not

been registered in an account.

See the “Connectivity Setup” section or the JennAir

app directly

for account setup and refrigerator registration instructions.
Verify that the refrigerator is paired with your account in the app.
Verify correct email address, mobile number, and notification

preferences.

Router is not connected to Internet.

Check other devices connected to Internet through same router.

No connection of

refrigerator after

several attempts.

Wi-Fi disconnected

Touch and hold Connect button for 3 seconds to enable Wi-Fi.

Power off service breaker for 30 or more seconds, power back

on, and then use alternate set-up instructions available at

www.jennair.com/connect

Connection Status

Control Panel Indicator Lights

Refrigerator is not connected.

Wi-Fi icon is OFF.

Refrigerator is attempting to connect to home

Wi-Fi icon is blinking slowly.

Wi-Fi router.

Refrigerator is connected to home Wi-Fi router, but

Wi-Fi icon is ON.

JennAir

app or Smart Grid functions do not work.

Refrigerator is connected to home Wi-Fi router and the

Wi-Fi icon is ON.

JennAir

app works.

Содержание JFFCC72EHL01

Страница 1: ... privacy policy at www jennair com connect GUIDE D UTILISATION ET D ENTRETIEN Au Canada pour assistance installation ou service composez le 1 800 JENNAIR 1 800 536 6247 ou visitez notre site Web à www jennair ca JENNAIR FRENCH DOOR REFRIGERATOR RÉFRIGÉRATEUR JENNAIR AVEC PORTE À DOUBLE BATTANT Para obtener acceso a Instrucciones para el usuario del refrigerador en español o para obtener informació...

Страница 2: ...PIÈCES ET CARACTÉRISTIQUES 47 Quoi de neuf en coulisse 48 POUR COMMENCER 49 CARACTÉRISTIQUES DE CONNEXION DU RÉFRIGÉRATEUR 50 CONFIGURATION DE LA CONNECTABILITÉ 51 INSTRUCTIONS D INSTALLATION 53 Déballage du réfrigérateur 53 Exigences d emplacement 53 Retrait et réinstallation des portes du réfrigérateur 54 Retrait et remplacement de l avant du tiroir de congélation 57 Spécifications électriques 5...

Страница 3: ...your old refrigerator Use nonflammable cleaner Do not store or use petrol flammable liquids or gas in the vicinity of this or other electrical appliances The fumes can cause fires or explosions Do not store explosive substances such as aerosol cans with a flammable propellant in this refrigerator Do not use or place electrical devices inside the refrigerator compartments if they are not of the typ...

Страница 4: ... sit for just a few days If you are getting rid of your old refrigerator please follow these instructions to help prevent accidents Before You Throw Away Your Old Refrigerator or Freezer Take off the doors Leave the shelves in place so that children may not easily climb inside Important information to know about disposal of refrigerants Dispose of refrigerator in accordance with Federal and Local ...

Страница 5: ...ite items that are frequently filled like a coffee pot or a water bottle Fold Away Glass Shelf This special shelf provides a flexible storage option for tall items by allowing half the shelf to fold out of the way Pull Out Platter This full width slide out shelf is ideal for holding finished dishes waiting to be served or for ingredients needing more preparation Electronic Temperature Controlled P...

Страница 6: ...ter filter cap with the cutout notch in the filter housing and insert filter Electrical Shock Hazard Plug into a grounded 3 prong outlet Do not remove ground prong Do not use an adapter Do not use an extension cord Failure to follow these instructions can result in death fire or electrical shock WARNING Once the filter is inserted turn the filter clockwise 90 1 4 turn until it locks into the housi...

Страница 7: ...ality subject to change Subject to Terms of Service available at www jennair com connect Data rates may apply SMART FEATURES Smart Features help make your everyday a little more efficient by letting you remotely monitor manage and maintain your refrigerator Remote Temperature Control What it does Allows you to control your refrigerator remotely from your mobile device via the JennAir app What it d...

Страница 8: ...atures for 24 hours Max Ice What it does Allows you to control your freezer remotely from your mobile device via the JennAir app What it does for you Lets you turn on off Max Ice remotely to increase ice production Reduces the set temperature to the lowest possible setting for 24 hours to maximize ice production Pure Freeze Mode Control What it does Allows you to receive status of your refrigerato...

Страница 9: ...o repeat this connectivity set up process 4 Register your refrigerator in your user account NOTE If this is your first Smart Appliance you will need to download the JennAir app and create an online user account If you already have the app and a user account please skip ahead to Step 4 Register your refrigerator in your user account To disconnect Wi Fi press and hold Connect button between 7 and 15...

Страница 10: ... breakfast type environments Catering and similar non retail applications To ensure proper ventilation for your refrigerator allow for a minimum 3 16 0 48 cm of space on each side and 1 4 0 64 cm at the top Allow for a minimum 1 2 54 cm space behind the refrigerator If your refrigerator has an ice maker allow extra space at the back for the water line connections When installing your refrigerator ...

Страница 11: ...ove food and adjustable door or utility bins from doors Gather the required tools and read all instructions before removing doors TOOLS NEEDED Torx T25 screwdriver and a 2 Phillips screwdriver WARNING Electrical Shock Hazard Disconnect power before removing doors Failure to do so can result in death or electrical shock Water Dispenser Tubing Connection Wiring Plug Top Right Hinge Top Left Hinge A ...

Страница 12: ...he hinge base is at a 90 angle to the bottom edge of the door A Hinge base turned to a 90 angle with the bottom edge of the door 5 Remove the hinge from the door Using a Torx T25 screwdriver reattach the bottom hinge to the refrigerator cabinet 6 The hinge is now reset and prepared for the door to be replaced See Replace Refrigerator Doors later in this section A B A 90 A Remove Refrigerator Doors...

Страница 13: ... the left hand refrigerator door 3 Disconnect the wiring plug located on top of the door hinge Grasp each side of the wiring plug With your left thumb press down to release the catch and pull the sections of the plug apart NOTE Do not remove the green ground wire It should remain attached to the door hinge A Torx T25 screws B Ground wire Do not remove 4 Using the Torx T25 screwdriver remove the 2 ...

Страница 14: ...e freezer drawer to its full extension 2 Loosen the 2 top screws that fasten the drawer front to the drawer glides The 2 screws 1 on the left hand side and 1 on the right hand side are located inside the drawer front 3 Remove the 2 screws at the bottom inside the drawer front that fasten the drawer front to the drawer glides 4 Lift up on the drawer front to release the screws from the drawer glide...

Страница 15: ... pressure of the water supply coming out of a reverse osmosis system and supplying the water inlet valve of the refrigerator needs to be between 35 and 120 psi 241 and 827 kPa If a reverse osmosis water filtration system is connected to your home cold water supply the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi 276 to 414 kPa Check to see whether the sediment...

Страница 16: ...d Allow 3 days to completely fill the ice storage bin Electrical Shock Hazard Plug into a grounded 3 prong outlet Do not remove ground prong Do not use an adapter Do not use an extension cord Failure to follow these instructions can result in death fire or electrical shock WARNING A B C D 3 Turn on water supply to refrigerator and check for leaks Correct any leaks 4 If ice is desired turn on the i...

Страница 17: ...this extra tightening A Shoulder screw B Setscrews inside the handle 2 Firmly push the handle toward the drawer until the handle base is flush against the drawer 3 Insert the short end of the hex key into the left hand hole and slightly rotate the hex key until key is engaged in the setscrew 4 Using a left to right motion tighten the setscrew a quarter turn at a time just until setscrew begins to ...

Страница 18: ...l the doors are aligned 3 Move the refrigerator to its final location 4 Using the 1 4 hex driver lower the brake feet Turn them clockwise until the rollers are off the floor and both brake feet are snug against the floor This keeps the refrigerator from rolling forward when opening the refrigerator doors or freezer drawer IMPORTANT If you need to make further adjustments involving the brake feet y...

Страница 19: ...r Filter Status Lights The Water Filter status lights will help you know when to change your water filter The app will also send notifications to your mobile device and tell you the status of the JennAir app for the filter life ORDER FILTER yellow It is almost time to change the water filter Order Filter display is ON all of the time but OFF in Showroom mode and Sabbath mode REPLACE FILTER red Rep...

Страница 20: ...erver can be installed in either the crisper or the refrigerated drawers CAUTION IRRITANT MAY IRRITATE EYES AND SKIN DANGEROUS FUMES FORM WHEN MIXED WITH OTHER PRODUCTS Do not mix with cleaning products containing ammonia bleach or acids Do not get in eyes on skin or clothing Do not breathe dust Keep out of reach of children FIRST AID TREATMENT Contains potassium permanganate If swallowed call a P...

Страница 21: ... S A order Part W10355010 In Canada order Part W10355010B Water Filter In U S A order Part EDR2RXD1 In Canada order Part EDR2RXD1B Air Filter Order Part W10311524 or AIR1 Produce Preserver Starter kit Order Part P1KL6S1CS Produce Preserver Refill kit Order Part P1KC6R1 Herb Tender Container Order Part W10882409 REFRIGERATOR USE Opening and Closing Doors There are 2 refrigerator compartment doors T...

Страница 22: ...e View Temperature Set Points 1 Touch for refrigerator or for freezer toggle through temperature set points NOTE To view temperature in degrees Celsius touch and hold the F C button for 3 seconds and the temperature display will change To return to Fahrenheit touch and hold F C for 3 seconds and the temperature display will change To activate Temperature mode for Pantry Drawer touch DRAWER and tog...

Страница 23: ...countdown and then flash the icon and play a tone Filter Status The JennAir app will send an alert that displays the water filter status Pure Freeze Mode This feature minimizes moisture migration from frozen food This in turn reduces the freezer burn occurrence To turn on the Pure Freeze mode toggle to the coldest freezer temperature set point To turn off the Pure Freeze mode toggle from the colde...

Страница 24: ...sing system forces air from the water line and filter and prepares the water filter for use Additional flushing may be required in some households NOTE As air is cleared from the system water may spurt out of the dispenser 1 Using a sturdy container depress and hold the water dispenser paddle for 5 seconds 2 Release the dispenser paddle for 5 seconds Repeat steps 1 and 2 until water begins to flow...

Страница 25: ... confirmed the Calibration icon will disappear and the display will return to the home screen B A C Save Favorite Fill Household water pressure may affect the accuracy of the Favorite Fill feature So for optimum performance of your water dispenser you must first calibrate Measured Fill IMPORTANT Flush the water system before saving Favorite Fill For best results calibration should be performed whe...

Страница 26: ...ing before the selected volume has been dispensed touch DISPENSE WATER a second time or touch the water dispenser paddle Touch DISPENSE WATER or paddle again to resume dispensing remaining amount NOTE If you stop dispensing before the desired volume has been dispensed the display will turn off after 1 minute If you have not resumed by then it will reset back to the original amount 6 To select a ne...

Страница 27: ...arry to the sink to empty or clean Lift up on the front edge of the tray and pull forward to remove The drip tray can also slide out to assist in Measured Favorite Fill Calibration Door Ajar Replace Filter Order Filter a1 oz b1 L a2 oz b2 L a3 oz b3 L Dispense The Dispenser Light 1 When you use the dispenser the light will automatically turn on 2 The dispenser light also serves as an automatic nig...

Страница 28: ...ely 3 2 lbs 1 5 kg of ice per day under normal operation To increase ice production select the Max Ice feature from the control panel The ice maker should produce approximately 4 2 lbs 1 9 kg of ice per day See the Using the Controls section Style 2 Ice Maker in the Freezer on some models Turn the Ice Maker On Off To turn the ice maker on touch Max Ice on the display on the left inner door panel T...

Страница 29: ...lves 2 Remove the middle shelf or top shelf by lifting it up and out of the shelf supports Then pull the shelf forward and tilt down to a vertical position Turn the shelf at an angle and pull out of the refrigerator NOTES Will need to remove middle shelf first before removing top shelf Infinity slide glass shelves should be pushed back in When tilted up make sure glass does not slide to front 3 Re...

Страница 30: ...move only if pull out platter is removed first 1 Remove the pull out platter first 2 Holding the glass insert firmly with one hand press up in center of glass insert until it rises above the plastic frame Gently slide the glass insert forward to remove To replace crisper s cover 1 Remove the crisper pan pull out platter and crisper glass before removing the crisper 2 Fit back of cover frame into s...

Страница 31: ...eference Tone Assignment Tone Name Usage Examples POWER ON Cooling system is turned on every time the product is powered on POWER OFF Cooling system is turned off KEY PRESS User presses a valid button INVALID ERROR User presses 2 or more valid buttons at the same time Count down interruption for press and hold buttons User presses pad when dispensing is not allowed ENGAGE UI is locked Max Ice is t...

Страница 32: ...cidic or vinegar based cleaners Oven cleaners For heavy soil use ONLY a stainless steel cleaner designed for appliances To order the cleaner see the Accessories section Stainless steel cleaner is for stainless steel parts only Do not allow the stainless steel cleaner and polish to come into contact with any plastic parts such as the trim pieces dispenser covers or door gaskets NOTES If unintention...

Страница 33: ...rature controls See the Using the Controls section 5 Clean refrigerator wipe it and dry well 6 Tape rubber or wood blocks to the tops of both doors to prop them open far enough for air to get in This stops odor and mold from building up Moving When you are moving your refrigerator to a new home follow these steps to prepare it for the move 1 If your refrigerator has an automatic ice maker Turn off...

Страница 34: ... may be necessary to install a Wi Fi range extender Wi Fi icon does not light at all after touching and holding CONNECT Something may be wrong with the refrigerator Unplug or disconnect refrigerator power for 30 seconds Return power Repeat Wi Fi connecting process Verify that the refrigerator operates correctly except for not being able to connect Call for possible additional troubleshooting Refri...

Страница 35: ...ollowing installation for the refrigerator to cool completely NOTE Adjusting the temperature controls to the coldest setting will not cool either compartment more quickly Refrigerator control is in Showroom mode on some models If the refrigerator is in Showroom mode cooling is turned off and Showroom will be illuminated on the control panel See the Using the Controls section for more information T...

Страница 36: ...r drawer is opened call for service or assistance Doors have been open longer than 10 minutes Close the doors and drawer to reset and open to resume lighted task The door switch is not sensing the door opening Ensure there are no magnets or electronic devices within 3 7 6 cm of the hinge cover The Temperature Controls UI does not turn on The door switch is not sensing the door opening Ensure there...

Страница 37: ...djust the controls a setting colder Check the temperature in 24 hours See the Using the Controls section The door s are opened often or not closed completely Allows warm air to enter refrigerator Minimize door openings and keep doors fully closed A large load of food was recently added Allow several hours for refrigerator to return to normal temperature Temperature is too cold in the refrigerator ...

Страница 38: ...y If it does not close completely see The doors will not close completely in this table A large amount of ice was recently removed Allow sufficient time for ice maker to produce more ice See the Ice Maker and Storage Bin section for ice production rates An ice cube is jammed in the ice maker Remove ice from the ice maker with a plastic utensil A water filter is installed on the refrigerator Remove...

Страница 39: ...nd before using a new water filter See the Water and Ice Dispensers section for water filter flushing instructions The water filter needs to be replaced Replace the disposable water filter at least every 6 months or when indicated See the Water Filtration System section The water and ice dispenser will not operate properly The refrigerator is not connected to a water supply or the water supply shu...

Страница 40: ...the ice delivery chute Switch from crushed ice to cubed ice to clear the ice dispenser Then switch back to crushed ice Water is leaking or dripping from the dispenser system NOTE A few drops of water after dispensing is normal The glass was not held under the dispenser long enough Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever Ice continues to flow from the d...

Страница 41: ... do so can result in death explosion or fire To view an animation showing how to adjust and align the doors refer to the Product Help FAQ section of the brand website and search for Refrigerator Leveling and Door Closing First try the solutions suggested here or visit our website at www jennair custhelp com TROUBLESHOOTING If you experience Possible Causes Solution Ice and Water cont Crushed or cu...

Страница 42: ... each antenna type indicated Antenna types not included in this list having a gain greater than the maximum gain indicated for that type are strictly prohibited for use with this device To comply with FCC and Industry Canada RF radiation exposure limits for general population the antenna s used for this transmitter must be installed such that a minimum separation distance of 20 cm is maintained be...

Страница 43: ...15 All rights reserved The following statements refer to those portions of the software copyrighted by Swedish Institute of Computer Science Copyright c 2001 2004 Swedish Institute of Computer Science All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must r...

Страница 44: ...nfection before or after the system Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts EPA Est No 082047 TWN 001 Refer to the Warranty section in the User Instructions or User Guide for the Manufacturer s limited warranty name and telephone number Application Guidelines Water Supply Parameters System tested and certified by NSF International ag...

Страница 45: ...the country in which it was purchased This limited warranty is effective from the date of original consumer purchase Proof of original purchase date is required to obtain service under this limited warranty 1 Commercial non residential multiple family use or use inconsistent with published user operator or installation instructions 2 In home instruction on how to use your product 3 Service to corr...

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