6
The door will not close completely
■
Door blocked open? Move food packages away from door.
■
Bin or shelf in the way? Push bin or shelf back in the correct
position.
■
Crisper cover in the way? Make sure the crisper cover is fully
pushed in, so that the back rests on the supports.
The door is difficult to open
■
Gaskets dirty or sticky? Clean gaskets and contact surfaces
with mild soap and warm water. Rinse and dry with soft cloth.
Temperature and Moisture
Temperature is too warm
■
New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
■
Door opened often or left open? Allows warm air to enter
refrigerator. Minimize door openings and keep door fully
closed.
■
Large load of food added? Allow several hours for
refrigerator to return to normal temperature.
■
Control(s) set correctly for the surrounding conditions?
Adjust the control(s) a setting colder. Check temperature in
24 hours. See “Using the Control(s).”
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
■
Humid room? Contributes to moisture buildup.
■
Door opened often or left open? Allows humid air to enter
refrigerator. Minimize door openings and keep door fully
closed.
Ice and Water
The ice maker is not producing ice or not enough ice
■
Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
■
Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
■
Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
■
New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
■
Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
■
Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
■
Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
■
Water shutoff valve not fully open? Turn the water shutoff
valve fully open.
■
Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
■
Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
■
Questions remain regarding water pressure? Call a
licensed, qualified plumber.
Off-taste, odor or gray color in the ice
■
New plumbing connections? New plumbing connections
can cause discolored or off-flavored ice.
■
Ice stored too long? Discard ice. Wash ice bin. Allow
24 hours for ice maker to make new ice.
■
Odor transfer from food? Use airtight, moisture proof
packaging to store food.
■
Are there minerals (such as sulfur) in the water? A water
filter may need to be installed to remove the minerals.
ACCESSORIES
To order replacement filters, call 1-800-442-9991 and ask for the
part number listed below or contact your authorized Jenn-Air
dealer. In Canada, call 1-800-807-6777.
Stainless Steel Cleaner and Polish:
Order Part #4396095
Standard Base Filter Cartridge:
Order Part #4396841 (T2RFWG2 and P2RFWG2)
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
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