TROUBLESHOOTING
WHEN TO LOOK FOR SPIDERS
You should inspect the burners twice a year or
immediately after any of the following conditions
occur:
1. The smell of gas in conjunction with the
burner flames appearing yellow.
2. The grill does not reach temperature.
3. The grill heats unevenly.
4. The burners make popping noises.
INSECT WARNING
Spiders and insects can nest in the burners,
which could disrupt gas flow. This dangerous
condition could cause a fire behind and
beneath the valve panel, damaging the side
burner and making it unsafe to operate.
Inspect the side burner at least twice a year.
BEFORE CALLING FOR SERVICE
If the side burner does not function properly, use the checklist below before contacting your dealer for service.
You may save yourself the cost of a service call.
PROBLEMS WHAT
TO
DO
Side burner will not light when the
control knob is rotated.
•
Check to see if house NG valve is open.
•
Check to see if LP tank is empty.
•
Clean wire(s) and/or electrode with rubbing alcohol and a
clean swab.
•
Make sure the wire is connected to the electrode
assembly.
•
Check the gas orifice on the malfunctioning burner for an
obstruction.
Burner flame is yellow or orange and
the gas odor is present.
•
Contact customer service at 1-800-554-5799.
Low heat with the knob on “HI”.
•
Check to see if the fuel hose is bent or kinked.
•
Make sure the side burner area is clear of dust.
•
Check your gas supply and gas pressure.
•
Make sure the orifice or burner is clean.
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