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JEEP ASSIST - 1800 102 277
TERMS AND CONDITIONS
Jeep Assist is a dedicated Roadside Assistance program which will
provide 24 hour roadside assistance. Jeep Assist can provide
emergency accommodation, a replacement vehicle and towing as well
as legal, medical and household emergency assistance.
Please read this handbook for detailed information on what to do
when you require assistance, as well as an explanation of the benefits
and conditions provided with this program.
Jeep Assist is available to the owner for the duration of the
manufacturer
’
s warranty period. Owners can continue to enjoy the
benefits of Jeep Assist after the warranty period by purchasing annual
coverage.
WHAT TO DO WHEN YOU NEED ASSISTANCE
Should you require assistance simply call the Jeep Assist toll free
number: 1800 102 277, which is also printed on your membership
card.
Be sure to have the following information available for the customer
service assistant when you call:
•
Your name and breakdown location (also the nearest cross street if
possible).
•
Your Jeep Assist Membership Number and expiry date.
•
Your vehicle registration number.
•
A description of the problem and your opinion as to whether you
consider towing of your vehicle is necessary.
•
If possible, a telephone number on which you can be contacted.
From these details your Jeep Assist Operator will be able to arrange
the necessary assistance, which may include:
•
Roadside assistance.
•
Recovery and transportation of your vehicle to the nearest
authorised dealer or approved repair facility.
•
Onward travel arrangements.
•
Hotel accommodation.
•
Provision of temporary replacement vehicle (rental vehicle).
•
Urgent message relay service, business plans rearranged, etc.
Please do not make your own vehicle assistance/recovery
arrangements through a third party, as Jeep Assist may not be able to
reimburse any cost incurred.