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Section 8

UBA Pro RT/RQ™ Series Banknote Recycler Troubleshooting

P/N 960-000209R_Rev. A

3 8

RT Transport: Recycler Drum 1 and/or Drum 2 speed

adjustment error

RQ Transport: Recycler Drum 1 and/or Drum 2 speed

adjustment error

Dispensing error. Banknote is longer than specified length.

Dispensing error. Banknote is shorter than specified length.

RT Transport: Flapper timeout

RQ Transport: Flapper timeout

RT Transport: Flapper Lever error

RQ Transport: Flapper Lever error

RT Transport: Flapper Motor lock-up

RQ Transport: Flapper Motor lock-up

Table 21

LED Error Codes (Continued)

Recycler

LED

Transport

LED

Status LED*

Error Causes

White

: While powering up

Green

: Stand-by

Magenta

: While collecting

Cyan

: While dispensing

Blue

: After dispensed

Yellow

: While accepting

Red

: After accepted

* Status LED color shows the Unit‘s operation

OFF
OFF

ON
OFF

Flashes 6 Times

OFF
ON

ON
ON

OFF
OFF

OFF
ON

ON
ON

OFF
OFF

Flashes 7 Times

OFF
ON

ON
OFF

OFF
OFF

Flashes 8 Times

OFF
ON

ON
OFF

OFF
OFF

Flashes 9 Times

OFF
ON

ON
OFF

OFF
OFF

Flashes 10 Times

OFF
ON

Содержание UBA Pro RQ Series

Страница 1: ...019 JAPAN CASH MACHINE CO LTD D A 66 Image1 Website http www jcmglobal com Issue 4115 IGE 01 00 UBA Pro RT RQ Series Banknote Recycler Integration Guide Revision A October 23 2019 P N 960 000209R_Rev...

Страница 2: ...l JCM retains all rights to amend alter change or delete any portion of this Manual in whole or in part or add items thereto without notice regarding the product or its related products JCM is a regis...

Страница 3: ...llation For Standard and Stacking Up SU Installation types 9 Bottom Installation For Standard Installation Type Only 10 Bezel Installation 10 External Harness Installation 10 Cash Box Lock Installatio...

Страница 4: ...FLOWCHART 29 RT RQ Main Flow Process 29 RT RQ Accepting Banknotes Flow Process 30 RT RQ Transporting to Recycler Flow Process 31 RT RQ Transporting to Cash Box Flow Process 32 RT RQ Dispensing Flow P...

Страница 5: ...0 000209R_Rev A 2019 JAPAN CASH MACHINE CO LTD iii UBA Pro RT RQ Series Banknote Recycler JCM Europe GmbH 44 UK Ireland 44 JCM Europe UK Office 44 Asia and Oceania 44 JCM Gold HK Ltd 44 JAPAN CASH MAC...

Страница 6: ...P N 960 000209R_Rev A 2019 JAPAN CASH MACHINE CO LTD iv THIS PAGE INTENTIONALLY LEFT BLANK...

Страница 7: ...Banknote Jam Clear 3 20 Figure 22 RT Transport Banknote Jam Clear 4 20 Figure 23 RT Transport Banknote Jam Clear 5 21 Figure 24 RQ Transport Banknote Jam Clear 1 21 Figure 25 RQ Transport Banknote Ja...

Страница 8: ...utside Dimension and Installation Maintenance Space Requirement 39 Figure 46 RT Unit With Large Box Outside Dimension and Installation Maintenance Space Requirement 40 Figure 47 RQ Unit With SH2 Box O...

Страница 9: ...n Acceptance Settings 11 Table 10 Sub Board 2 Interface Settings 12 Table 11 Recycler and Transport LEDs Flashing Patterns 13 Table 12 Status LED Flashing Patterns 13 Table 13 USB Interface Connector...

Страница 10: ...P N 960 000209R_Rev A 2019 JAPAN CASH MACHINE CO LTD viii THIS PAGE INTENTIONALLY LEFT BLANK...

Страница 11: ...this device easier and make navigation within this manual simpler the following illustrations were used within the text Safety Instructions need to be observed in order to protect the operators and th...

Страница 12: ...ns No 1 Cash Box Capacity 4 400 notes SH2 Box New Banknote 8 800 notes Large Box New Banknote 2 Cash Box Type 0 Standard 3 Cash Box Handle 0 Standard 4 Sub Board Type 0 Reserved 1 Reserved 2 Sub Board...

Страница 13: ...ugs to avoid the risk of damage to the Unit 2 Be sure to carry the Unit by both hands when transporting it Holding the Unit by one hand may cause personal injury if the Unit accidentally becomes disas...

Страница 14: ...ecycler containing two drums for recycling two denominations of Banknotes The RQ Unit is equipped with two high capacity compact Recyclers each containing two drums for recycling four denominations of...

Страница 15: ...cations Figure 4 RT RQ Component Locations Figure 4 RT RQ Component Locations Standard Stacking Up SU SH2 Box Large Box RQ Unit RT Unit Recycler Direction for RT Transport Recycler Direction H1 H1 I I...

Страница 16: ...Front 2 Front Transport Unit 2 UBA Pro Status LED Orange K 1 Recycler Lock 3 USB Type C Connector Maintenance 2 Recycler LED 4 UBA Pro Status LED Green 3 Transport LED 5 UBA Pro Status LED Red 4 Stat...

Страница 17: ...line Print Width Wider than 10mm 0 39 in Insertion Direction Banknote Refer to the specific Country s Software Information Sheet Barcode Coupon Four way with Upper and Lower Barcode Sensor option Proc...

Страница 18: ...ds on the Banknote s condition and denomination 150mm New Banknote Only Table 6 RT RQ Environmental Specifications Operating Temperature 5 C to 50 C 41 F to 122 F Depends on hydrothermal conditions St...

Страница 19: ...ION NOTE Do Not exert external pressure on the UBA Pro Unit Strong pressure on the Unit may cause the Unit s performance to degrade NOTE Ensure that there is sufficient space to open clean and maintai...

Страница 20: ...ash Box Lock Installation One or two security locks can be installed onto a Cash Box When installing a security lock the fol lowing attachment accessories may be required Two Key Spacers Plate Lock Ke...

Страница 21: ...hen using only one lock the remaining blank hole does not provide access to Cash Box contents However some regulatory authorities may require installation of a Key Cap Figure 13 Key Cap Installation F...

Страница 22: ...C Photo Coupler Isolation or ccTalk Table 10 Table 10 Sub Board 2 Interface Settings Settings Description SW1 Photo Coupler Isolation RS232C cc Talk USB SW2 To use a UBA Pro Unit with a Recycler Unit...

Страница 23: ...e UBA Pro Unit Refer to the UBA Pro Series Universal Banknote Acceptor Integration Guide for the UBA Pro Unit s details Error occurred while a Banknote was being dispensed Return the cash in the RT RQ...

Страница 24: ...Pro Unit Side DRA 20PC FO JAE Contact UBA Pro Unit Side D02 22 26P 10000 JAE Socket Frame Side DRA 20SC FO JAE Contact Frame Side D02 22 26S 10000 JAE Contact Frame Side Pin No 3 No 13 D02 22 22S 100...

Страница 25: ...RT RQ Unit s side Function 1 Reserved For the UBA Pro Side 2 Reserved For the UBA Pro Side 3 M RES IN Acceptor Hard Reset Signal Line 4 TXD OUT Output Signal Line from Acceptor to Host 5 Reserved For...

Страница 26: ...it s side Function 1 Reserved For the UBA Pro Side 2 Reserved For the UBA Pro Side 3 M RES IN Acceptor Hard Reset Signal Line 4 TXD OUT Output Signal Line from Acceptor to Host 5 Reserved For the UBA...

Страница 27: ...wed from the RT RQ Unit s side Function 1 Reserved For the UBA Pro Side 2 Reserved For the UBA Pro Side 3 M RES IN Acceptor Hard Reset Signal Line 4 NC No Connection 5 Reserved For the UBA Pro Side 6...

Страница 28: ...al Name I O Function 1 Reserved The pin is used on the UBA Pro Side 2 Reserved The pin is used on the UBA Pro Side 3 Reserved The pin is used on the UBA Pro Side 4 Reserved The pin is used on the UBA...

Страница 29: ...2 Remove the Cash Box Figure 17 a 3 Use the appropriate User supplied Key s to unlock the Cash Box Figure 17 b 4 Open the Cash Box Door and remove the col lected Banknotes Figure 17 c Dispense Setting...

Страница 30: ...ere Fig ure 20 c 4 If the Banknote jam location is not visible press down on the Front Transport Unit s Release Lever Figure 21 a to pull up the Front Transport Unit Figure 21 b 5 Remove any jammed Ba...

Страница 31: ...sport Unit Figure 26 b 5 Remove any jammed Banknote found there Fig ure 26 c 6 If the Banknote jam location is not visible press down on the Transport Unit s Lever Figure 27 a to pull down the Transpo...

Страница 32: ...Open the UBA Pro Unit s Cover 3 Clean the Sensor Lens and Rollers in the Banknote Path 4 Pull the Recycler out of the RT RQ Frame 5 Clean the Sensor Lenses Roller and Belts located in the RT RQ Frame...

Страница 33: ...nit s interior otherwise the Unit may not operate correctly NOTE When closing or installing the UBA Pro Unit or the Recycler ensure it firmly clicks into place Also when re assembling the RT RQ Unit e...

Страница 34: ...sensor and roller cleaning locations Figure 34 RT RQ Sensor Roller and Belt Clean ing Locations Figure 34 RT RQ Sensor Roller and Belt Cleaning Locations 2 1 D F E RQ Unit H 6 5 4 Recycler A or D B or...

Страница 35: ...ed Air 2 Drum 2 Tape Full Empty Sensor 2 RT RQ Transport H Exit Prism Wipe clean using a dry lint free cloth cotton swab I 1 Note Position Sensor 1 RT Transport Wipe clean using a dry lint free cloth...

Страница 36: ...THIS PAGE INTENTIONALLY LEFT BLANK Section 5 UBA Pro RT RQ Series Banknote Recycler Preventive Maintenance P N 960 000209R_Rev A 2019 JAPAN CASH MACHINE CO LTD 2 6...

Страница 37: ...UBA Pro RT RQ Series Banknote Recycler RT RQ Bezel Connector Interface Circuit Schematics Figure 35 Bezel Connector Interface Circuit Schematics Figure 35 Bezel Connector Interface Circuit Schematics...

Страница 38: ...Serial OUT DOUT RIN INV EN VCC V V GND DIN ROUT FOF F FON C1 C1 C2 C2 DC3 3V GND GND GND DC3 3V GNDGNDGND DC3 3V DC3 3V GND 10K DC3 3V 0 1uF 0 1uF 0 1uF 0 1uF 0 1uF 0 1uF TPD2E007 4 6 13 GND GND GND C...

Страница 39: ...igure 37 RT RQ Main Flow Process a Initializing b Stand by c Inhibit acceptance e Status LED is ON f Taking the Banknote in g Dispensing the Banknote A Return To A in this flowchart h Collecting the B...

Страница 40: ...C1 B1 YES YES YES NO NO NO g B1 From Main flowchart Figure 37 b Centering the Banknote c Transporting the Banknote e Stop Transportation f Is the Banknote authentic g Return the Banknote h Inhibit acc...

Страница 41: ...FULL Signal 2 a Transporting the Banknote to the Recycler f Stop operation Abnormal Signal Output 1 b Was the Banknote transported to the Recycler e Was an Abnormal Error detected by the PB Unit h Col...

Страница 42: ...ll j Stop operation Sending a FULL Signal 2 a Transporting the Banknote to the Cash Box f Stop operation Abnormal Signal Output 1 b Was the Banknote transported to the Cash Box e Was an Abnormal Error...

Страница 43: ...on Dispensing signal output 1 h Was the Banknote removed a Transporting the Banknote c Is the Banknote in an abnormal condition g Sending an Abnormal Operation Signal F Return To F in this flowchart i...

Страница 44: ...te still in the abnormal condition second time 1 C3 To C3 Collecting in Cash Box 2 flowchart Figure 44 c Was the Banknote transported out of the Recycler 1 The specific Banknote position or an abnorma...

Страница 45: ...spensing Figure 41 a Transporting the Banknote to the Cash Box d Stop operation Abnormal Signal Output 1 i Was the desired number of Banknotes collected during Collecting in Cash Box sequence A Return...

Страница 46: ...r determining the cause of a failure repair the Unit by replacing any appropriate parts deemed necessary Perform the Performance Tests and then perform a Sensor readjustment to complete the repair LED...

Страница 47: ...Drum 2 is full RT Transport Banknote Jam in a transport path RQ Transport Banknote Jam in a transport path RT Transport Recycler Drum 1 and or Drum 2 is empty RQ Transport Recycler Drum 1 and or Drum...

Страница 48: ...h RT Transport Flapper timeout RQ Transport Flapper timeout RT Transport Flapper Lever error RQ Transport Flapper Lever error RT Transport Flapper Motor lock up RQ Transport Flapper Motor lock up Tabl...

Страница 49: ...rates the RT Unit with a SH2 Box 400 Notes Outside Dimension and the spaces required to clean and maintain the RT Unit Figure 45 RT Unit With SH2 Box Outside Dimension and Installation Maintenance Spa...

Страница 50: ...d the spaces required to clean and maintain the RT Unit Figure 46 RT Unit With Large Box Outside Dimension and Installation Maintenance Space Figure 46 RT Unit With Large Box Outside Dimension and Ins...

Страница 51: ...aces required to clean and maintain the RQ Unit Figure 47 RQ Unit With SH2 Box Outside Dimension and Installation Maintenance Space Figure 47 RQ Unit With SH2 Box Outside Dimension and Installation Ma...

Страница 52: ...spaces required to clean and maintain the RQ Unit Figure 48 RQ Unit With Large Box Outside Dimension and Installation Maintenance Space Figure 48 RQ Unit With Large Box Outside Dimension and Installa...

Страница 53: ...TD 4 3 Bezel Outside Dimensions Figure 49 illustrates the Bezel Outside Dimensions Figure 49 Bezel Outside Dimensions Figure 49 Bezel Outside Dimensions 25 1 2 5 11 7 1 55 35 2 5 20 8 1 4 25 1 2 5 11...

Страница 54: ...1 Fax 44 0 190 837 7834 Unit B Third Avenue Denbigh West Business Park Bletchley Milton Keynes Buckinghamshire MK1 1DH UK E mail support jcmglobal eu Asia and Oceania JCM Gold HK Ltd Phone 852 2429 71...

Страница 55: ...P Precautionary Symbols types of 2 Preventive Maintenance cleaning material requirements 19 Primary Features UBA Pro RT RQ Product Series of 4 R RC Recycler acronym for a 1 7 9 14 19 27 29 36 39 RT R...

Страница 56: ...P N 960 000209R_Rev A 2019 JAPAN CASH MACHINE CO LTD 4 6 Section 11 UBA Pro RT RQ Series Banknote Recycler Index THIS PAGE INTENTIONALLY LEFT BLANK...

Страница 57: ...UBA Pro RT RQ Series Banknote Recycler P N 960 000209R_Rev A 2019 JAPAN CASH MACHINE CO LTD...

Страница 58: ...P N 960 000209R_Rev A 2019 JAPAN CASH MACHINE CO LTD Issue 4115 IGE 01 00 UBA Pro RT RQ Series Banknote Recycler...

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