P/N 960-100925R_Rev. A {EDP #186705}
© 2010, Japan CashMachine Co, Limited
2 1
Transaction Based Validator Integration Guide
9 LED DIAGNOSTIC CODES
Malfunction LED Error Codes
The TBV Bezel LEDs light a solid Color, or flash a combination of three (3) different Colors when
errors, Banknote jams or a Note Reject Error occurs. The TBV Status, Error Codes, Banknote Jam Code or
Bank-note Reject Codes are indicated by the number and/or Color of the Status LED’s solid or flashing
light condition.
LED I
NDICATION
C
ONDITIONS
Table 20 lists the Bezel LED Status/Error Code indications for the TBV Unit.
Table 20
LED Status/Error Code Condition
Symptoms
Causes
Solutions
The TBV is not working.
(TBV’s Bezel LED and
CPU Board LED are not
lighting).
Power is not supplied to the Unit.
Check that the Interface Connectors are properly fitted.
Verify that the Power Supply meets its specification.
The Program is not activate.
(The Software download has not completed
correctly).
Re-download the correct Software.
(Refer to the TBV Service Manual for details regrading proper
“Software Download” procedures).
The CPU Board is malfunctioning.
Check that the TBV’s internal Harnesses and Connectors are
properly fitted.
Unit is not communicating with the Host Machine.
Different Interface DIP Switches are set on the TBV
and/or the Host Machine.
Interface DIP Switch settings are not correct.
Check that the Interface settings and the DIP Switch settings
meet their design specifications.
(See “DIP Switch Configurations” on page 7 of this Guide).
The TBV is not working.
(TBV’s CPU Board LED is
not lit).
RAM malfunctioning.
Check that the TBV’s internal Harnesses and Connectors are
properly fitted.
The TBV is not working.
(TBV’s cooling fan goes
ON and OFF alternately).
ROM malfunctioning.
Check that the TBV’s internal Harnesses and Connectors are
properly fitted.
The TBV is not working.
Banknote Jam has
occurred.
(TBV’s Bezel LED is
flashing Red or Yellow).
A Unit setting malfunctioning.
An improper assembly and/or Harness connection
exists.
Banknote Jam or poor condition occurred due to
foreign object in path interference.
Check that the Unit, Assembly and Connections are properly
set in place.
Check that there is not a Banknote Jam or a foreign object
interfering inside the TBV Unit Banknote Transport Path.
Check that the flashing pattern is correct, and identify the
indicated error by referring to the Error Codes Table; then
perform the necessary action required (See “Standard Error
Codes” on page 22 or the “Reject Error Codes” on page 25 of
this Guide).
Most Banknotes are
rejected.
(TBV’s Bezel LED is
flashing Green).
The current Software is not designed to accept the
current Banknotes.
Check that the acceptable denomination values are correct.
Download the correct Software Program (Refer to the TBV
Service Manual for details regrading the proper “Software
Download” procedures).
DIP Switch settings are incorrect.
Check that the DIP Switch settings are properly set.
(See “DIP Switch Configurations” on page 7 of this Guide).
The Banknote accept/inhibit setting is being made
by command from the Host Machine.
Check that the command from the Host Machine is correct,
and change the setting to be acceptable for use with the TBV
Unit.
Dirt or foreign objects are adhering to the Sensors. Clean the Sensors by referring to See “Cleaning Procedure”
on page 14 of this Guide.
Improper validation process performance.
Improper assembly and/or Harness connection.
The CPU Board and/or the Sensors are
malfunctioning.
Check that all assembly and connections are properly set.
Identify the LED error flashing pattern, and identify the error
by referring to the Error Codes Table; then perform the
necessary action required (See “Standard Error Codes” on
page 22 or the “Reject Error Codes” on page 25 of this
Guide).
Banknote reject occurs
sometimes, and the
Banknote acceptance rate
is low.
(TBV’s Bezel LED is
flashing Green)
The Software version is old.
Banknotes require proper denomination from the
specific Country’s Software being validated.
Confirm that the required denomination and/or issued year is
correct by referring to the specific Country’s Software
Information Sheet.
Foreign objects are adhering to the Sensors.
Clean the Sensors by referring to See “Cleaning Procedure”
on page 14 of this Guide.
Need to perform to the Sensor Calibration Tests
(Did not perform Sensor Calibration Tests after Unit
disassembly or repair).
Identify the LED error flashing pattern and locate the error by
referring to the Error Codes Table; then perform the
necessary action required.
Perform a Vibration Test if necessary.
(Refer to TBV Service Manual for details regrading proper
“Calibration and Testing” procedures).
