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If your mobile has problems when
using, please try to check the following ‗trouble shooting‘ first; If the
problem is not solved, please contact us.
Troubles
Cause
Solutions
Can‘t
power-on
Power on key is
not pressed for
enough time.
Press power on key
for more than three
seconds or longer
Battery is low
Charge the battery
Battery bad
connection.
Assemble the battery
again or clean the
contact points of the
battery
SIM card failure
Check or replace SIM
card
Insufficient
standby time
Battery
performance
goes bad.
Replace battery
Long time
playing games,
or music, etc.
Reduce the time of
playing games or
music
Charge
failure
Poor contact
Check contact
conditions, replace
socket or plug
Input voltage is
too low
charge for about half
an hour first, and then
remove the plug and
charge the batter
again
Battery failure
Replace battery
Charger type
error
Change suitable
charger
Charger failure
Change / repair the
charger
Conversation
failure
SIM card failure
Check or replace SIM
card
Dialing error
Redial
Reach fee
restriction
Contact with the
operator
Part of calls
failure
Incorrect phone
numbers
Check phone number
Setting problems
Check ‗call barring‘
