TROUBLESHOOTING
If there is no sound from
any of the speakers:
• Check that receiver/ampli-
fier is on and that a source is
playing.
• Review proper operation of
your receiver/amplifier.
If there is no sound coming
from one speaker:
• Check the “Balance” control
on your receiver/amplifier.
• Check all wires and connec-
tions between receiver/ampli-
fier and speakers. Make sure
no wires are touching other
wires or terminals and creat-
ing a short circuit.
• Make sure all wires are
connected. Make sure none
of the speaker wires are
frayed, cut or punctured.
• In Dolby* Digital or DTS
®
mode, make sure that the
receiver/processor is config-
ured so that the speaker in
question is enabled.
• Turn off all electronics
and switch the speaker in
question with one of the other
speakers that is working cor-
rectly. Turn everything back
on, and determine whether
the problem has followed the
speakers, or has remained in
the same channel. If the prob-
lem is in the same channel,
the source of the problem is
most likely with your receiver
or amplifier, and you should
consult the owner’s manual for
that product for further infor-
mation. If the problem has fol-
lowed the speaker, consult
your dealer for further assis-
tance or, if that is not possi-
ble, visit www.jbl.com for
further information.
If the system plays at low
volumes but shuts off as
volume is increased:
• Check all wires and connec-
tions between receiver/ampli-
fier and speakers.
• Make sure all wires are
connected. Make sure none
of the speaker wires are
frayed, cut or punctured.
• If more than one pair of
main speakers is being used,
check the minimum imped-
ance requirements of your
receiver/amplifier.
If there is no (or low) bass
output:
• Make sure the polarities
(+ and –) of the left and right
“Speaker Inputs” are con-
nected properly.
• Consider adding a powered
subwoofer to your system for
use with digital “.1” surround
formats.
If there is no sound from
the surround speakers:
• Check all wires and con-
nections between receiver/
amplifier and speakers. Make
sure all wires are connected.
Make sure none of the
speaker wires are frayed,
cut or punctured.
• Review proper operation of
your receiver/amplifier and its
surround sound features.
• Make sure the movie or TV
show you are watching is
recorded in a surround sound
mode. If it is not, check to see
whether your receiver/ampli-
fier has other surround modes
you may use.
• In Dolby Digital or DTS mode,
make sure your receiver/pro-
cessor is configured so that
the surround speakers are
enabled.
• Review the operation of your
DVD player and the jacket of
your DVD to make sure that
the DVD features the desired
Dolby Digital or DTS mode,
and that you have properly
selected that mode using both
the DVD player’s menu and
the DVD disc’s menu.
NOTICE: Important Safety
Notes
• Proper selection of mount-
ing hardware and installation
of the wall brackets are the
responsibility of the customer.
• This product is not intended
for ceiling mounting.
Two Number 8 round head or
pan head screws should be
used per loudspeaker. The
screw head should be
between 5/16 inch (8mm) and
1/4 inch (6.3mm) in diameter,
and the screw should be at
least 2 inches (50mm) in
length.
When installing screws in any
wall, always use properly
selected wall anchors. Attach
two of the four self-adhesive
rubber pads that came with
the E10 loudspeaker to the
back of the enclosure in the
two bottom corners so that
the cabinet is spaced evenly
from the wall. Select a suit-
able mounting location on a
wall. (The ceiling is not a suit-
able mounting location.)
Drill two pilot holes, appropri-
ately sized for the specific
self-tapping screw or wall
anchor that you will be using.
The holes should be 8 inches
(203mm) apart. See Figure 1.
The holes should be 3/4"
(19mm) below where you
want the top of the enclosure
to be positioned. Use a car-
penter’s level to ensure that
the holes are even and that
the speaker will mount on the
level.
Install the two screws into
either a wooden wall stud or
anchor, and tighten them until
the back of each screw head
is about 1/8 inch (3mm) from
the wall. See Figure 2. Install
the loudspeaker by slowly
moving the cabinet toward
the screws so that the screw
heads clear the larger circu-
lar portion of the two key-
holes. Once both screw
heads have entered the key-
holes, the loudspeaker should
gently be lowered onto the
screw shafts. Check that the
loudspeaker is firmly locked
onto the screws by gently
pulling the speaker down and
forward.
WALL-MOUNTING
(Model E10 Only)
8" (203mm)
1/8"
(3mm)
